Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $15.00
Work Schedule
Flexible
Weekend Shifts
Benefits
401(k) savings plan
401(k) matching
Job Description
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, operating a comprehensive platform that spans venue development, management, hospitality, and sponsorship sales. Established in 2015, OVG manages a portfolio of seven world-class owned venues and collaborates with some of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents. This positions the company as a major force driving innovation and excellence within the live entertainment industry globally.
One notable venue managed by Oak View Group is the Crown Complex located in Fayetteville, North Carolina. The Crown Complex is a modern, state-of-the-art, five-venue facility that serves as a central hub for sports, entertainment, and community events in Cumberland County. The complex includes a 4,500-seat arena, a 9,200-square-foot ballroom, a 10,880-seat coliseum, a spacious 60,000-square-foot exposition center, and a 2,440-seat theater. It hosts a variety of events including sporting contests, concerts, family shows, and special productions throughout the year. The complex is also home to the Fayetteville Marksmen hockey team and the Fayetteville Fury indoor soccer team.
The Receptionist position at the Crown Complex is part-time and offers an hourly wage of $15.00. This role is vital as the first point of contact for visitors, prospective clients, and the general public, reflecting Oak View Group’s commitment to outstanding service and smooth operations. The receptionist plays a key role in fostering a welcoming environment, managing communications, supporting various departments, and ensuring the efficient handling of office-related tasks.
Key responsibilities include greeting visitors in a professional manner, managing incoming and outgoing phone calls through a multi-line phone system, handling mail and deliveries, maintaining office supplies, and supporting general clerical operations such as photocopying and scanning. The role requires flexibility to work evenings, weekends, and during event days, aligning schedules with the complex’s dynamic event calendar. Strong communication skills, professional demeanor, basic operational knowledge of office equipment, and proficiency in computer software such as the Windows operating system, Microsoft Word, and Excel are essential to perform well in this position.
Oak View Group is also committed to fostering an inclusive and diverse work environment, recognizing the importance of diverse perspectives in driving innovation and enhancing service quality. The company offers part-time employees benefits including a 401(k) Savings Plan with matching contributions, emphasizing their investment in staff welfare and future financial security. This Receptionist position remains open until September 4, 2026, providing an excellent opportunity for individuals interested in working within a vibrant, entertainment-focused environment managed by a leader in the industry.
One notable venue managed by Oak View Group is the Crown Complex located in Fayetteville, North Carolina. The Crown Complex is a modern, state-of-the-art, five-venue facility that serves as a central hub for sports, entertainment, and community events in Cumberland County. The complex includes a 4,500-seat arena, a 9,200-square-foot ballroom, a 10,880-seat coliseum, a spacious 60,000-square-foot exposition center, and a 2,440-seat theater. It hosts a variety of events including sporting contests, concerts, family shows, and special productions throughout the year. The complex is also home to the Fayetteville Marksmen hockey team and the Fayetteville Fury indoor soccer team.
The Receptionist position at the Crown Complex is part-time and offers an hourly wage of $15.00. This role is vital as the first point of contact for visitors, prospective clients, and the general public, reflecting Oak View Group’s commitment to outstanding service and smooth operations. The receptionist plays a key role in fostering a welcoming environment, managing communications, supporting various departments, and ensuring the efficient handling of office-related tasks.
Key responsibilities include greeting visitors in a professional manner, managing incoming and outgoing phone calls through a multi-line phone system, handling mail and deliveries, maintaining office supplies, and supporting general clerical operations such as photocopying and scanning. The role requires flexibility to work evenings, weekends, and during event days, aligning schedules with the complex’s dynamic event calendar. Strong communication skills, professional demeanor, basic operational knowledge of office equipment, and proficiency in computer software such as the Windows operating system, Microsoft Word, and Excel are essential to perform well in this position.
Oak View Group is also committed to fostering an inclusive and diverse work environment, recognizing the importance of diverse perspectives in driving innovation and enhancing service quality. The company offers part-time employees benefits including a 401(k) Savings Plan with matching contributions, emphasizing their investment in staff welfare and future financial security. This Receptionist position remains open until September 4, 2026, providing an excellent opportunity for individuals interested in working within a vibrant, entertainment-focused environment managed by a leader in the industry.
Job Requirements
- High school diploma or GED
- prior experience in receptionist or clerical roles preferred
- strong communication and interpersonal skills
- proficiency with MS Office software
- ability to operate multi-line phone systems
- ability to multitask efficiently
- availability to work flexible hours including evenings, weekends, and event days
- familiarity with common office equipment
- ability to work well under pressure
- attention to detail and organizational skills
Job Qualifications
- High school diploma or GED
- exceptional communication skills
- professional appearance
- strong proficiency in MS Office (Word, Excel)
- ability to handle multi-line phone systems
- ability to multitask in a fast-paced environment
- general operational knowledge of office equipment including radio, calculator, copy machine, fax machine, personal computer
- ability to establish and maintain effective working relationships
- ability to use computer software including Windows OS, Word, Excel, internet, and interoffice email
- ability to make accurate comparisons and arithmetic computations
- flexible to work evenings, weekends, and event days
Job Duties
- Greet visitors, answer, screen, and direct phone calls, and manage incoming/outgoing mail and deliveries
- Maintain office supplies, manage digital/physical filing systems, and provide clerical support such as photocopying and scanning
- Accept payments of fees, explain procedures, and answer routine questions
- Assist all departments with general clerical duties
- Answer multi-line phone systems and route calls accordingly
- Deal tactfully and courteously with the public and other employees
- Perform other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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