Title Premium Food Runner | Part-Time | Worcester Red Sox (Polar Park)
Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $15.00
Benefits
401(k) savings plan
401(k) matching
Job Description
Oak View Group (OVG) is a global leader in premium live entertainment infrastructure and services, specializing in venue development, management, hospitality, and sponsorship sales. Established in 2015, OVG manages a diverse portfolio of seven world-class venues and works with some of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents. Committed to innovation and excellence, OVG aims to deliver superior experiences in the sports and live entertainment industry by fostering inclusivity and celebrating diverse communities. The group is dedicated to maintaining environments where employees feel valued and empowered to contribute their unique perspectives.
One of OVG's standout venues is Polar Park, located in Worcester, Massachusetts. Polar Park is a state-of-the-art baseball stadium that serves as the home field for the Worcester Red Sox, a Minor League Baseball team competing at the Triple-A level and affiliated with the Boston Red Sox. Opened in 2021, the park boasts a seating capacity of 9,508, providing fans a premier live sports experience in a modern facility. The venue combines passionate community engagement with top-tier entertainment, making it a vibrant location for both workers and visitors.
The Premium Food Runner role at Polar Park plays an essential part in the hospitality team, supporting the DCU Club, an exclusive premium seating area within the park. This is a part-time position with an hourly wage of $15 plus eligibility for tips. The Premium Food Runner is responsible for ensuring timely and accurate delivery of food from the kitchen to customers, working closely with both kitchen and serving staff to maintain effective communication and a smooth service flow. The position requires not only physical stamina to carry trays and navigate a busy environment but also excellent interpersonal skills to interact with guests professionally and courteously.
This job offers an opportunity to work within a fast-paced, event-driven environment, providing hands-on experience in food service in a premium setting. The role contributes significantly to the overall guest experience by inspecting dishes for quality and accuracy, aiding with clearing and resetting tables, and assisting guests with menu inquiries. Moreover, part-time employees at OVG benefit from access to a 401(k) savings plan with employer matching, emphasizing the company’s commitment to employee well-being and financial security.
As the position remains open until September 18, 2026, candidates have ample time to apply and become part of a diverse, dynamic team dedicated to creating memorable experiences for baseball fans and visitors. Working at Polar Park under OVG’s umbrella means joining a company that values innovation, teamwork, and inclusivity, aiming to shape the future of live entertainment hospitality with professionalism and care.
One of OVG's standout venues is Polar Park, located in Worcester, Massachusetts. Polar Park is a state-of-the-art baseball stadium that serves as the home field for the Worcester Red Sox, a Minor League Baseball team competing at the Triple-A level and affiliated with the Boston Red Sox. Opened in 2021, the park boasts a seating capacity of 9,508, providing fans a premier live sports experience in a modern facility. The venue combines passionate community engagement with top-tier entertainment, making it a vibrant location for both workers and visitors.
The Premium Food Runner role at Polar Park plays an essential part in the hospitality team, supporting the DCU Club, an exclusive premium seating area within the park. This is a part-time position with an hourly wage of $15 plus eligibility for tips. The Premium Food Runner is responsible for ensuring timely and accurate delivery of food from the kitchen to customers, working closely with both kitchen and serving staff to maintain effective communication and a smooth service flow. The position requires not only physical stamina to carry trays and navigate a busy environment but also excellent interpersonal skills to interact with guests professionally and courteously.
This job offers an opportunity to work within a fast-paced, event-driven environment, providing hands-on experience in food service in a premium setting. The role contributes significantly to the overall guest experience by inspecting dishes for quality and accuracy, aiding with clearing and resetting tables, and assisting guests with menu inquiries. Moreover, part-time employees at OVG benefit from access to a 401(k) savings plan with employer matching, emphasizing the company’s commitment to employee well-being and financial security.
As the position remains open until September 18, 2026, candidates have ample time to apply and become part of a diverse, dynamic team dedicated to creating memorable experiences for baseball fans and visitors. Working at Polar Park under OVG’s umbrella means joining a company that values innovation, teamwork, and inclusivity, aiming to shape the future of live entertainment hospitality with professionalism and care.
Job Requirements
- High school diploma or equivalent preferred
- Three or more months' experience in the food service industry preferred
- Ability to stand, walk, and carry trays for extended periods
- Clear communication skills
- Ability to manage multiple tasks efficiently
- Friendly and professional attitude
- Teamwork skills
- Flexibility and adaptability
- Ability to work in a fast-paced, event-driven environment
Job Qualifications
- Three or more months' experience in the food service industry preferred
- High school diploma or equivalent preferred
- Ability to stand, walk, and carry trays for extended periods
- Clear communication with both kitchen and serving staff, as well as customers
- Efficient in managing multiple tasks and orders simultaneously
- Ensure accuracy in food orders and quality control
- Friendly and approachable demeanor when interacting with customers
- Ability to work collaboratively with a diverse team in a fast-paced environment
- Flexibility to handle unexpected situations and changes in priorities
- Ability to work in a team-oriented, fast-paced, event-driven environment
Job Duties
- Transport dishes from the kitchen to the appropriate tables in a timely and organized manner, ensuring that orders are accurately delivered
- Collaborate with kitchen and serving staff to maintain clear communication about order statuses, special requests, and any other relevant information
- Coordinate with the kitchen team to ensure that all components of a meal are ready for delivery simultaneously, maintaining the overall flow of service
- Inspect dishes for accuracy, presentation, and overall quality before delivering them to customers
- Report any discrepancies or issues to the appropriate personnel
- Provide excellent customer service by being attentive to customers' needs, answering questions, and addressing concerns in a professional and friendly manner
- Assist in clearing empty plates and utensils from tables, resetting them for new diners, and maintaining overall cleanliness in the dining area
- Collaborate with servers, chefs, and other restaurant staff to create a positive and efficient work environment
- Familiarize yourself with the menu to accurately describe dishes and assist customers with inquiries
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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