Title Parking Ambassador | Part-Time | Civic Centre Parkade

Tulsa, OK, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Range $16.00 - $18.00

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Night Shifts

Benefits

401(k) savings plan

401(k) matching

Job Description

Oak View Group (OVG) is a global leader in premium live entertainment infrastructure and services, founded in 2015. The company operates a comprehensive platform that includes venue development, management, hospitality, and sponsorship sales. OVG manages a portfolio of seven world-class venues and services a roster of iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents. Known for shaping the live entertainment industry, Oak View Group emphasizes cutting-edge experiences, inclusivity, and sustainable venue operations. They are committed to a diverse and innovative workforce to drive excellence in every aspect of their business.

The Parking Ambassador role is a part-time position located at the Civic Centre Parkade in Tulsa, Oklahoma. This role focuses on ensuring a smooth and positive parking experience for venue guests during various events. Parking Ambassadors are responsible for processing cashless transactions, validating pre-sold parking passes, and directing vehicles safely throughout the parking lot and related roadways. With a pay rate between $16.00 and $18.00 per hour, this position offers part-time employees access to benefits such as a 401(k) savings plan and matching.

Employees in this role interact directly with guests, providing excellent customer service, guidance, and real-time assistance to manage parking efficiently. Duties also include conducting vehicle inventory counts before and during events, maintaining safety standards, and performing light upkeep tasks like sweeping and trash removal. The position requires flexibility to work various shifts including weekdays, evenings, weekends, early mornings, and late nights, often in all weather conditions. This role is crucial in supporting productive parking operations at the Civic Centre Parkade and enhancing the overall guest experience. Oak View Group values teamwork, customer communication skills, and a proactive approach to ensuring seamless parking services. The position will remain open until August 14, 2026, welcoming applicants who are enthusiastic about contributing to top-tier venue management services.

Job Requirements

high school education or equivalent
must have one year of previous experience
basic arithmetic skills
core customer communication skills
ability to work effectively as a team player
flexibility to work shifts on weekdays, weekday evenings, weekends, early mornings, and late nights and outdoors in all weather conditions

Job Qualifications

high school education or equivalent
basic arithmetic skills
core customer communication skills
ability to work effectively as a team player
flexibility to work shifts on weekdays, weekday evenings, weekends, early mornings, and late nights and outdoors in all weather conditions
experience working in the customer service industry is a plus
must have one year of previous experience

Job Duties

match the guest's parking pass and provide real-time guidance to the parking location
process cashless guest payments
direct vehicles on arena campus roadways and through parking lots and to parking stalls
conduct routine vehicle inventory counts before and during events
provide excellent customer service by assisting guests and employees promptly and in a friendly manner
perform other duties to ensure productive parking operations, including moving equipment such as traffic cones, barrels, delineators, movable signage, and barricades
follow and comply with safety regulations and standards
provide basic parking lot upkeep, including sweeping and light litter removal
perform other duties as needed to ensure productive operations, quality service, and customer satisfaction