Title Parking Ambassador | Part-Time | Civic Centre Parkade

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $16.00 - $18.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

401(k) savings plan
401(k) matching

Job Description

Oak View Group (OVG) is a global leader in premium live entertainment infrastructure and services, specializing in venue development, management, hospitality, and sponsorship sales. Established in 2015, OVG operates an impressive portfolio of seven world-class owned venues and partners with iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents. Known for its dynamic approach to the live entertainment industry, Oak View Group combines innovative solutions with excellent customer service to create memorable experiences for guests and clients alike.

The position available is for a Parking Ambassador at the Civic Centre Parkade located in Tulsa, Oklahoma. This is a part-time opportunity with a competitive pay rate ranging from $16.00 to $18.00 per hour, offering flexible working hours including weekdays, evenings, weekends, early mornings, and late nights. Emphasizing safety, efficiency, and customer service, the Parking Ambassador role is integral to ensuring a smooth and enjoyable parking experience for all event guests. The position requires a proactive and friendly professional capable of guiding guests, processing cashless transactions, and maintaining organized parking operations.

Parking Ambassadors at Oak View Group play a crucial role in enhancing the visitor experience by facilitating access to parking facilities, ensuring that vehicles are directed to available stalls quickly and safely. Responsibilities include validating parking passes, managing guest payments, and controlling the flow of traffic within the venue's parking lots and roadways. Additionally, ambassadors conduct vehicle inventory counts and assist with the upkeep of the parking area, ensuring the environment is clean and safe.

This role demands excellent communication and interpersonal skills to interact comfortably with guests and fellow team members. Ambassadors must be able to work effectively as part of a team while maintaining flexibility to operate in various weather conditions and shift times. Oak View Group values inclusivity and diversity, making it an ideal workplace for individuals who appreciate a respectful, innovative, and vibrant environment. Part-time employees also benefit from a 401(k) savings plan, including matching contributions, demonstrating the company’s commitment to its workforce.

Overall, the Parking Ambassador position at Oak View Group is a rewarding opportunity for individuals seeking part-time work in a lively, dynamic entertainment setting. The role not only contributes to guest satisfaction but also supports the seamless operation of one of Tulsa's prominent event venues, making it an exciting choice for candidates interested in hospitality, venue management, and customer service.

Job Requirements

  • High school education or equivalent
  • One year of previous experience
  • Basic arithmetic skills
  • Core customer communication skills
  • Ability to work effectively as a team player
  • Flexibility to work shifts on weekdays, weekday evenings, weekends, early mornings, and late nights
  • Willingness to work outdoors in all weather conditions

Job Qualifications

  • High school education or equivalent
  • Basic arithmetic skills
  • Must have one year of previous experience
  • Core customer communication skills
  • Ability to work effectively as a team player
  • Flexibility to work shifts on weekdays, weekday evenings, weekends, early mornings, and late nights
  • Experience working in the customer service industry is a plus

Job Duties

  • Match the guest's parking pass and provide real-time guidance to the parking location
  • Process cashless guest payments
  • Direct vehicles on Arena campus roadways and through parking lots and to parking stalls
  • Conduct routine vehicle inventory counts before and during events
  • Provide excellent customer service by assisting guests and employees promptly and in a friendly manner
  • Perform other duties to ensure productive parking operations, including moving equipment such as traffic cones, barrels, delineators, movable signage, and barricades
  • Follow and comply with safety regulations and standards
  • Provide basic parking lot upkeep, including sweeping and light litter removal
  • Perform other duties as needed to ensure productive operations, quality service, and customer satisfaction

Job Criteria

Experience

Mid Level (3-7 years)


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