Title Events Manager | Full-Time | PeoplesBank Arena

Hartford, CT, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $60,000.00 - $70,000.00

Work Schedule

Flexible

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) savings plan

401(k) matching

Paid Time Off

flexible schedule

Job Description

Oak View Group (OVG) is a global leader specialized in premium live entertainment infrastructure and services. Established in 2015, OVG excels in venue development and management, hospitality, and sponsorship across an impressive network of venues worldwide. Serving iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents, OVG is at the forefront of delivering extraordinary live event experiences. Their commitment to innovation and excellence has established them as a trusted partner in the live entertainment industry. One of the gems in their portfolio is the PeoplesBank Arena, located in Hartford, Connecticut. This premier 15,000-plus-seat arena is a centerpiece for sports and entertainment in the region. It proudly hosts the nationally celebrated UConn Women’s and Men’s Basketball teams, both with multiple national championships, as well as the Hartford Wolf Pack hockey team affiliated with the New York Rangers. The arena attracts millions annually through a dynamic slate of concerts, family entertainment, sporting events, and trade shows featuring world-renowned artists and performers such as Taylor Swift, Justin Timberlake, Bruce Springsteen, and more. As a cultural and entertainment hub, PeoplesBank Arena is dedicated to providing exceptional experiences to visitors and maintaining a leading position in the industry.

The role of Events Manager at PeoplesBank Arena offers an exciting opportunity to play a pivotal role in the execution and success of events hosted at this renowned venue. This full-time position carries an annual salary range of $60,000 to $70,000 and includes a comprehensive benefits package featuring health, dental, and vision insurance, a 401(k) savings plan with matching contributions, and paid time off including vacation, sick days, and holidays. The Events Manager will be responsible for managing all aspects of assigned events from initial planning through event completion, acting as a key liaison between clients, facility staff, and external partners. This role includes coordinating with diverse teams such as operations, security, marketing, custodial, and technical services to ensure seamless event delivery. Duties encompass preparing detailed event documentation like layouts and schedules, managing compliance with safety regulations, overseeing contract execution, and addressing any challenges that arise during events. The position requires someone detail-oriented, proactive, and capable of working a flexible schedule including nights, weekends, and holidays. Becoming part of Oak View Group means contributing to a forward-thinking environment grounded in diversity, inclusivity, and continuous operational improvement. The Events Manager not only ensures the success of individual shows but also helps sustain the arena’s reputation as a premier entertainment destination in Hartford and the wider region. This role is vital for facilitating unforgettable experiences for patrons and clients alike, supporting OVG’s mission to shape the future of live entertainment worldwide.

Job Requirements

Bachelor’s degree in event management sports administration public relations marketing business administration or related field
Minimum 3-5 years experience in event management or support roles
Proficient computer skills including Microsoft Office applications
Ability to work flexible hours including nights weekends and holidays
Strong communication and organizational skills
Ability to occasionally lift heavy objects
CPR certification preferred
Ability to manage multiple tasks and work under pressure

Job Qualifications

Minimum of 3-5 years experience in event support at a public assembly facility or related field
Bachelor’s degree in event management sports administration public relations marketing business administration or related field
Proficient in Microsoft Office
Preferred experience with AutoCAD
Strong oral and written communication skills
Ability to occasionally lift heavy objects
Computer proficiency in word processing spreadsheets databases presentations and internet software
CPR certification preferred
Ability to provide exceptional customer service in stressful situations

Job Duties

Plan service and manage arena events including hockey and basketball games concerts and family shows
Meet with facility clients to determine event needs
Provide direction to operations and support staff including audio visual telecommunications setup custodial maintenance security and marketing personnel
Prepare event drawings layouts diagrams instructions setup requirements and documentation and communicate changes
Submit service requests to schedule event staff according to client requests
Resolve set-up changes and ensure compliance with fire building and safety codes
Serve as facility representative at events enforce policies resolve problems and complaints
Maintain effective working relationships with staff contractors and facility users
Coordinate with municipal officials to ensure security of patrons and smooth event execution
Assist in building preparation for upcoming events
Complete pre-show financial estimates and post-show settlements
Guide and assist event staff in job performance and patron issue resolution
Improve operations streamline workflows and provide quality customer service
Execute event contracts and rental agreements
Liaise between facility users and staff
Prepare written event evaluations and cost estimates
Maintain accurate records and files
Participate in committees
Create and distribute detailed data sheets prior to events
Assist with scheduling IATSE union labor and EMS fire police event staff and security
Coordinate with Finance and Food and Beverage departments
Serve as Manager on Duty as scheduled
Work flexible hours including nights weekends and holidays
Perform other related duties as required