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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $50,000.00 - $55,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
vacation days
sick days
Holidays
Job Description
Oak View Group (OVG) is a global leader in premium live entertainment infrastructure and services. Established in 2015, the company operates a diverse platform that includes venue development and comprehensive capabilities spanning venue management, hospitality, and sponsorship sales. OVG proudly manages a portfolio of seven world-class venues and works with a roster of iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents. The company's commitment to excellence and innovation makes it a distinguished employer within the live entertainment industry.
At the heart of OVG's operations in Mobile, Alabama, is the Arthur R. ... Show More
At the heart of OVG's operations in Mobile, Alabama, is the Arthur R. ... Show More
Job Requirements
- Bachelor's degree from a four-year college or university
- 3-5 years of event management experience or related field
- working knowledge of facility management, services, and equipment
- experience with budget preparation and control
- strong interpersonal and customer service skills
- excellent communication skills
- knowledge of event operational characteristics and crowd control
- knowledge of supervision and training
- knowledge of fire and safety regulations
- proficiency with Microsoft Office Suite
- familiarity with event management software
- valid driver's license or ability to obtain one
Job Qualifications
- Bachelor's degree in Event Management, Hospitality Management, or Business
- 3-5 years of event management or related experience in public relations, hospitality, business, or industry
- working knowledge of facility management principles, services, and equipment
- experience with budget preparation and control
- strong interpersonal, organizational, and customer service skills
- excellent oral, written, and presentation skills
- attendance at educational workshops and professional development
- problem-solving and communication skills
- knowledge of operational characteristics of events
- knowledge of crowd management and control techniques
- knowledge of supervision, scheduling, and training employees
- knowledge of fire and public safety regulations
- knowledge of A/V equipment and electronic systems
- proficiency with Microsoft Office Suite
- familiarity with event management software such as Ungerboeck, Social Tables, AutoCAD, or Vector
- certified meeting professional (CMP) certification is a plus
- possession or ability to obtain a valid driver's license
Job Duties
- Acts as the central contact during all phases of event management for clients and contractors
- receives, assembles, and distributes event information via resumes to team members
- provide leadership and guidance for event personnel
- oversees and manages all event-related services provided by the venue
- ensure team members and clients are familiar with safety and emergency procedures during events
- coordinate and utilize the event records management system for all phases of event planning and operation
- works with team members to develop and maintain a positive customer service level
- handles coordination of events with respect to Event Work Orders and Event Change Orders
- ensure all clients and contractors are familiar with building policies, procedures, rules, and regulations
- provides on-floor management of center event-related services
- set up and coordinate all primary and pre-event meetings with clients
- provides a complete schedule and record for all show-related activity
- experience with budget management and maintaining vendor relationships
- conduct pre, during, and post walkthroughs to ensure cleanliness, setup, and safety
- guide clients in preparation of events by interpreting and explaining contract provisions, policies, and procedures
- provide exceptional service to clients
- maintain constant communication with clients to plan event logistics
- ensure daily post reports are sent during load-in, event days, and load-out
- proficient in forecasting, financial management, and database management
- prepare post-event settlement in coordination with finance
- other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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