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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $50,000.00 - $55,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
vacation days
sick days
Holidays
Job Description
Oak View Group (OVG) is an industry leader in providing premium live entertainment infrastructure and services worldwide. Established in 2015, Oak View Group has rapidly grown to serve a diverse portfolio of seven world-class owned venues alongside renowned client venues including arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents. The company boasts extensive expertise in venue development, management, hospitality, and sponsorship sales, making it a pivotal player in the live events industry. The Mobile Convention Center, managed by Oak View Group, is a flagship venue located in downtown Mobile, Alabama. This state-of-the-art 317,000... Show More
Job Requirements
- Bachelor's degree from a four-year college or university
- 3-5 years of experience in event management or related public relations or hospitality
- Working knowledge of facility management and services
- Experience in budget preparation and control
- Strong interpersonal and customer service skills
- Excellent communication and presentation skills
- Ability to attend educational workshops and maintain professional knowledge
- Problem-solving skills
- Knowledge of event operations and crowd control
- Supervision and scheduling skills
- Knowledge of fire and safety regulations
- Proficiency in audiovisual and electronic systems
- Skill with Microsoft Office Suite
- Familiarity with event management and design software
- Ability to obtain a valid driver's license
Job Qualifications
- Bachelor's degree in Event Management, Hospitality Management, or Business
- 3-5 years of event management or related experience
- Knowledge of facility management principles for similar venues
- Experience with budget preparation and control
- Strong interpersonal, organizational, and customer service skills
- Excellent oral, written, and presentation skills
- Continual professional knowledge development
- Problem-solving and communication skills
- Knowledge of event operational characteristics
- Knowledge of crowd management and control techniques
- Knowledge of supervision, scheduling, and training employees
- Understanding of fire and public safety regulations
- Familiarity with audiovisual equipment and electronic systems
- Proficiency with Microsoft Office Suite
- Familiarity with event management software like Ungerboeck, Social Tables, AutoCAD, or Vector
- Certified Meeting Professional (CMP) certification is a plus
- Valid driver’s license or ability to obtain one
Job Duties
- Act as the central contact during all phases of event management for clients and contractors
- Receive, assemble, and distribute event information to team members
- Provide leadership and guidance for event personnel
- Oversee and manage all event-related services provided by the venue
- Ensure team members and clients are familiar with safety and emergency procedures
- Coordinate and utilize the event records management system
- Work with team members to develop and maintain positive customer service levels
- Handle coordination of Event Work Orders and Event Change Orders
- Ensure clients and contractors comply with building policies and regulations
- Provide on-floor management during events
- Set up and coordinate primary and pre-event meetings
- Provide complete schedules and records for show-related activities
- Manage event budgets and maintain vendor relationships
- Conduct pre, during, and post event walkthroughs to ensure safety and proper setup
- Guide clients in interpreting contracts, policies, and procedures
- Communicate constantly with clients to plan event logistics
- Send daily post reports to team members during load-in, event days, and load-out
- Forecast, manage finances, and prepare event estimates
- Prepare post-event settlements with finance
- Perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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