Title Concession Supervisor | Part-Time | Missouri State University
Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $15.00
Benefits
401(k)
401(k) matching
Part-time employment
Employee Discounts
flexible schedule
Professional Development
inclusive work environment
Job Description
Oak View Group (OVG) is a globally recognized leader in the premium live entertainment infrastructure and services sector. Established in 2015, OVG has rapidly expanded to become a dominant force in the industry, offering a comprehensive platform that includes venue development, venue management, hospitality, and sponsorship sales. The company supports a diverse portfolio of world-class owned venues and collaborates with an extensive array of iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents. This global footprint allows OVG to shape memorable live event experiences through its innovative approach and expert operational capabilities.
One of OVG's key partnerships includes its role as the main Food & Beverage partner for Missouri State University Athletic and Entertainment Facilities, servicing venues such as Plaster Stadium, Great Southern Bank Arena, Juanita K. Hammons Hall, Hammons Student Center, and Betty and Bobby Allison Soccer Stadium. This vital collaboration exemplifies OVG's commitment to delivering high-quality, efficient food and beverage services in vibrant, large-scale event environments.
The Concession Supervisor role at Missouri State University represents an exciting part-time opportunity within this dynamic setting. This position is primarily responsible for overseeing day-to-day operations of concession stands during various events, ensuring seamless service delivery and operational readiness. The supervisor will work under the guidance of the Concessions Manager, managing on-site staff and volunteers, monitoring food production, controlling inventory, and supervising cash handling procedures. A key element of the role involves training team members to maintain best practices and guest service standards, thereby guaranteeing an enjoyable and safe experience for all patrons.
Given the nature of the venues and events, the Concession Supervisor must be comfortable working outdoors and capable of responding flexibly to operational demands, including stepping in to support different positions to maintain service quality and guest satisfaction. Additional responsibilities include supervising alcohol service to ensure compliance with legal requirements and company policies, maintaining sanitation and equipment standards, and enforcing a safe and harassment-free work environment in line with Oak View Group’s strict policies.
This position offers a competitive hourly wage of $15 per hour and includes benefits such as eligibility for a 401(k) savings plan with matching contributions, even for part-time roles. The job provides a stimulating work environment that combines the energy of live events with the opportunity to develop valuable supervisory skills in the food and beverage industry. The Concession Supervisor role is ideal for individuals seeking part-time work, whether as an extra gig or a stepping stone into a broader career in event management or hospitality.
One of OVG's key partnerships includes its role as the main Food & Beverage partner for Missouri State University Athletic and Entertainment Facilities, servicing venues such as Plaster Stadium, Great Southern Bank Arena, Juanita K. Hammons Hall, Hammons Student Center, and Betty and Bobby Allison Soccer Stadium. This vital collaboration exemplifies OVG's commitment to delivering high-quality, efficient food and beverage services in vibrant, large-scale event environments.
The Concession Supervisor role at Missouri State University represents an exciting part-time opportunity within this dynamic setting. This position is primarily responsible for overseeing day-to-day operations of concession stands during various events, ensuring seamless service delivery and operational readiness. The supervisor will work under the guidance of the Concessions Manager, managing on-site staff and volunteers, monitoring food production, controlling inventory, and supervising cash handling procedures. A key element of the role involves training team members to maintain best practices and guest service standards, thereby guaranteeing an enjoyable and safe experience for all patrons.
Given the nature of the venues and events, the Concession Supervisor must be comfortable working outdoors and capable of responding flexibly to operational demands, including stepping in to support different positions to maintain service quality and guest satisfaction. Additional responsibilities include supervising alcohol service to ensure compliance with legal requirements and company policies, maintaining sanitation and equipment standards, and enforcing a safe and harassment-free work environment in line with Oak View Group’s strict policies.
This position offers a competitive hourly wage of $15 per hour and includes benefits such as eligibility for a 401(k) savings plan with matching contributions, even for part-time roles. The job provides a stimulating work environment that combines the energy of live events with the opportunity to develop valuable supervisory skills in the food and beverage industry. The Concession Supervisor role is ideal for individuals seeking part-time work, whether as an extra gig or a stepping stone into a broader career in event management or hospitality.
Job Requirements
- At least a high school diploma or equivalent
- 1-2 years of supervisory experience in a food and beverage setting
- Valid food handling certificate or alcohol service permit if applicable
- Ability to work outdoors in varying weather conditions
- Capability to lift heavy objects and stand for long periods
- Strong communication and interpersonal skills
- Basic computer literacy including Microsoft Office applications
Job Qualifications
- At least 1-2 years experience working in a supervisory capacity in a food and beverage environment
- Ability to supervise the work of others
- Ability to communicate with employees co-workers volunteers management staff and guests in a clear business-like and respectful manner that focuses on generating a positive enthusiastic and cooperative work environment
- Ability to work well in a team-oriented fast-paced event-driven environment
- Possess a valid food handling certificate or alcohol service permit if required by state or federal regulations
- Ability to handle cash accurately and responsibly
- Ability to calculate basic math functions as they relate to POS cash credit transactions cash reconciliation and product inventory
- Basic knowledge of office software Excel Word Teams and PowerPoint
- Ability to lift heavy objects as needed
Job Duties
- Oversee set-up and readiness of designated concession stands prior to each event
- Assign duties to employees and volunteers ensuring operational efficiency
- Monitor food production inventory levels and cash handling procedures
- Assist in training new and current staff on procedures best practices and guest service standards
- Step in to support or backfill any position as needed to maintain service and guest satisfaction
- Assist with Premium Services operations and special events as needed
- Maintain a safe clean and harassment-free work environment promptly report and address safety issues
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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