Title Concession Runner | Part-Time | Donald L. Tucker Civic Center

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $15.50
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Work Schedule

Flexible
Weekend Shifts
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Benefits

401(k) savings plan
401(k) matching

Job Description

Oak View Group is a global leader in sports and entertainment venue management, development, and operations. Headquartered in the United States, Oak View Group is dedicated to delivering exceptional experiences in the arenas, stadiums, and other venues they operate. Their portfolio includes world-class venues such as the Donald L. Tucker Civic Center in Tallahassee, Florida, where this position is located. As a hospitality and venue management company, Oak View Group prides itself on fostering a culture of innovation, excellence, and community engagement, ensuring every event is run seamlessly while prioritizing safety and customer satisfaction.

The Concession Runner role at the Donald L. Tucker Civic Center is a vital part-time position, paying an hourly wage of $15.50. This role involves supporting the food and beverage (F&B) operations within the venue by managing warehouse duties including inventory tracking, receiving shipments, maintaining cleanliness, and transferring products and equipment as needed. The position requires working a flexible, event-driven schedule including evenings and weekends, making it essential for candidates to demonstrate excellent attendance and availability.

Beyond warehouse operations, the Concession Runner plays a key role in ensuring that concession stands are well-stocked for various events using FIFO (first in, first out) product rotation to maintain product quality. The role requires proactive engagement in event set-up and break-down activities, including delivering products to stands during events and post-event clean-up duties. Proper care and maintenance of concession equipment such as portable tools, carts, refrigeration units, and lighting are also crucial aspects of this position to ensure smooth F&B operations.

The ideal candidate for this role will have a passion for customer service, professional presentation, and strong interpersonal skills to foster a positive workplace environment. They must be self-directed with the ability to make independent decisions even under pressure, especially when resolving product or equipment challenges during events. Knowledge of venue layout, equipment use, safety protocols, and sanitation standards are expected, along with valid ServSafe Food Handlers and Alcohol Service certifications, or the willingness to obtain these credentials.

This role offers an opportunity to join a respected hospitality company known for its operational excellence and commitment to employee development. Oak View Group's part-time employees are eligible for benefits such as a 401(k) savings plan with matching contributions, underscoring the company’s investment in the long-term well-being of its workforce. The Concession Runner’s responsibilities are central to creating memorable event experiences for guests and supporting the efficient flow of operations behind the scenes at a premier entertainment venue.

Applicants are invited to apply as this is an evergreen role with applications accepted on an ongoing basis. This means candidates who are enthusiastic about joining the Oak View Group team at the Donald L. Tucker Civic Center can submit their applications at any time, without a fixed deadline. This flexible hiring approach is designed to accommodate the fluctuating needs of the event-driven hospitality sector, ensuring the venue is staffed with knowledgeable and reliable team members ready to contribute to successful events year-round.

Job Requirements

  • High school diploma or equivalent
  • availability to work variable event-driven schedule including evenings and weekends
  • ability to stand and walk extensively
  • ability to perform physical activities such as reaching, sitting, stooping, kneeling, crouching, and crawling
  • ability to lift up to 50 pounds
  • valid ServSafe Food Handlers certification or ability to obtain
  • valid Alcohol Service certification or ability to obtain
  • ability to communicate clearly and professionally
  • ability to work well under pressure in a fast-paced environment

Job Qualifications

  • High school diploma or equivalent
  • hospitality experience or similar venue experience a plus
  • food/alcohol service certification preferred
  • ability to communicate professionally and courteously with employees, co-workers, volunteers, management staff, and guests
  • ability to make sound business and operations decisions quickly under pressure
  • ability to speak, read, and write in English
  • ability to work well in a team-oriented, fast-paced, event-driven environment
  • knowledge of concession locations, equipment, and evacuation procedures
  • valid ServSafe Food Handlers certification and Alcohol Service certification or ability to obtain
  • knowledge of sanitation requirements, food preparation guidelines, alcohol service policies, and safety standards
  • ability to calculate basic math functions related to POS, cash reconciliation and inventory
  • adherence to high standards of integrity, professionalism, ethics, and confidentiality

Job Duties

  • Assist with receiving and distribution control for F&B in the venue
  • maintain sanitation and organizational systems of all warehouse storage areas
  • fulfill event expectations including delivering product to stands during events, post-event clean-up, equipment storage, sanitation and maintenance
  • ensure appropriate stocking levels for each stand per event, rotate products FIFO and maintain product integrity
  • manage proper transfer process of products between locations with follow-up documentation
  • clean and maintain concession and other F&B equipment including portable equipment, carts, floors, refrigeration, and lighting
  • conduct end-of-day walk-through of warehouse and storage areas to ensure cleanliness

Job Criteria

Experience

No experience required


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