Title Bartender | Part-Time | Missouri State University

Springfield, MO, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Compensation

Hourly

Exact $9.50

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

401(k) savings plan

401(k) matching

Job Description

Oak View Group (OVG) is a premier global leader in the live entertainment infrastructure and services industry. Established in 2015, OVG operates on a broad platform that encompasses venue development, comprehensive venue management, hospitality, and sponsorship sales. The company proudly manages a portfolio of seven world-class owned venues and an impressive client list that includes iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions worldwide across four continents. Oak View Group is committed to elevating live entertainment experiences by blending innovative venue design and world-class hospitality services, positioning itself as a cornerstone in the premium entertainment sector.\n\nThis job opening is for a Part-Time Bartender position located at Missouri State University in Springfield, Missouri, under OVG’s Food Services & Hospitality division. The position pays $9.50 per hour with eligibility for tips, which allows employees to benefit directly from their exceptional service skills. The role demands working in a fast-paced, dynamic environment and attending scheduled events as business needs dictate, making flexibility in work hours critical.\n\nAs a Bartender, you will be responsible for offering both alcoholic and non-alcoholic beverages adhering strictly to company and legal standards. Providing excellent guest service with professionalism and a personable approach to guest interaction is a key element of success in this role. The Bartender is expected to demonstrate comprehensive knowledge of various beers, wines, and spirits and to use this expertise to suggestively upsell products that enhance the guest experience. Safety and compliance are paramount, with the bartender required to check guest IDs for age verification and to follow state and federal regulations concerning alcohol service. This includes responsibly managing drink sizes and intervening in intoxicated guest situations to maintain a safe and welcoming environment.\n\nIn addition to beverage service, bartenders are tasked with maintaining clean and sanitary workstations, managing bar inventory including the issued bank, restocking as necessary, and ensuring all bar equipment is well maintained. The role also entails adhering to uniform standards, working cohesively with a team, and embodying the company's standards for excellence in customer service and operational efficiency. Bartenders may also assist in setting up and breaking down bar equipment and organizing the cooler, contributing to the overall efficiency and smooth operation of the hospitality venue.\n\nWorking at OVG is more than just a job; it’s an opportunity to be part of an innovative and inclusive culture that values diversity and inclusivity. Oak View Group believes that diverse voices and backgrounds drive innovation, strengthen people, and improve service quality. Joining OVG means being part of a forward-thinking company committed to equal employment opportunities and fostering a workplace that respects and celebrates all individuals regardless of race, color, religion, gender, national origin, age, disability, or any legally protected class. This role invites individuals who thrive in flexible, energetic environments to join a team dedicated to delivering exceptional live entertainment hospitality services.

Job Requirements

Six months or more experience bartending
High school diploma or GED is preferred
Bartending school is preferred
Accurate cash handling skills
Ability to prioritize tasks in a fast-paced environment
Ability to be self-directed while working in a team-oriented environment
Excellent interpersonal and communication skills
Ability to work a flexible schedule including nights weekends and long hours

Job Qualifications

Six months or more experience bartending
High School Diploma or GED is preferred
Bartending school preferred
Accurate cash handling skills required
Ability to prioritize tasks in a fast-paced environment
Ability to be self-directed while working in a team-oriented environment
Excellent interpersonal and communication skills
Ability to work a flexible schedule including nights weekends and long hours

Job Duties

Demonstrate ability to meet the company standard for excellence in guest service interaction with co-workers and uniform standards
Follow the bar pre-shift notes and bar menus and provide service as described
Serve alcoholic beverages following all proper procedures including state and federal regulations
Learn or have knowledge of various beer wine varieties and spirits and suggestively upsell products to guests
Pour drinks responsibly in accordance with company standards for serving size
Check guest's ID in accordance with state and federal regulations to verify age requirements
Communicate a cut-off to a guest as required
Listen and respond to any customer requests or concerns
De-escalate intoxicated guest situations and contact management or security as required
Request additional products or restock as needed
Maintain a clean and sanitary workstation at all times
Ensure bar equipment is clean and well maintained
Perform other duties including setting up and breaking down bar equipment and assisting with cooler organization
Responsible for the issued bank at the bar