Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $21.30
Work Schedule
Flexible
Benefits
401(k) savings plan
401(k) matching
tip eligibility
Job Description
Oak View Group (OVG) is a globally recognized leader in premium live entertainment infrastructure and services. Established in 2015, OVG has quickly grown to become a powerhouse in the industry, specializing in venue development along with comprehensive capabilities in venue management, hospitality, and sponsorship sales. The company’s reach extends internationally, managing seven world-class venues and serving a diverse client base that includes iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents. OVG’s commitment to excellence is evident in its continual efforts to innovate and provide outstanding service in all facets of live entertainment. The Seattle Aquarium, located at 1483 Alaskan Way, Pier 59, Seattle, Washington, stands as one of the unique locations where OVG operates, focusing on delivering exceptional visitor experiences in a vibrant environment.
The Barista role at the Seattle Aquarium is a part-time position pivotal in providing top-notch food and beverage service to guests. This role pays an hourly rate of $21.30 and is tip eligible, making it an attractive opportunity for individuals who have a passion for hospitality and customer service. Baristas play a critical role in the daily operations of the café, ensuring every guest is greeted warmly and served with utmost professionalism and efficiency. From the initial setup of the café and barista counter to serving each guest and maintaining high standards of cleanliness and organization, this role requires a keen eye for detail and a genuine dedication to customer satisfaction.
Working collaboratively with the kitchen and other staff members, baristas ensure that all orders are fulfilled accurately and promptly, contributing to a seamless guest experience. The Barista is also responsible for resetting, stocking, and cleaning the workstation, ensuring all equipment is maintained and stored properly according to opening and closing checklists. This front-line position within Food & Beverage offers the chance to leave a positive, lasting impression on every patron who visits the café. For part-time staff, Oak View Group provides benefits such as access to a 401(k) Savings Plan with matching, reflecting the company’s commitment to employee well-being and financial security.
Individuals in this role must exhibit excellent communication skills, both when interacting with customers and coordinating with other team members including waitstaff, buspersons, bartenders, supervisors, and kitchen staff. Knowledge of coffee preparation and menu items is essential, as is maintaining a clean, professional appearance and a high level of responsiveness to customer requests. The Barista position offers an exciting work environment that is fast-paced and event-driven, ideal for those who thrive on teamwork and delivering memorable guest experiences.
The Barista role at the Seattle Aquarium is a part-time position pivotal in providing top-notch food and beverage service to guests. This role pays an hourly rate of $21.30 and is tip eligible, making it an attractive opportunity for individuals who have a passion for hospitality and customer service. Baristas play a critical role in the daily operations of the café, ensuring every guest is greeted warmly and served with utmost professionalism and efficiency. From the initial setup of the café and barista counter to serving each guest and maintaining high standards of cleanliness and organization, this role requires a keen eye for detail and a genuine dedication to customer satisfaction.
Working collaboratively with the kitchen and other staff members, baristas ensure that all orders are fulfilled accurately and promptly, contributing to a seamless guest experience. The Barista is also responsible for resetting, stocking, and cleaning the workstation, ensuring all equipment is maintained and stored properly according to opening and closing checklists. This front-line position within Food & Beverage offers the chance to leave a positive, lasting impression on every patron who visits the café. For part-time staff, Oak View Group provides benefits such as access to a 401(k) Savings Plan with matching, reflecting the company’s commitment to employee well-being and financial security.
Individuals in this role must exhibit excellent communication skills, both when interacting with customers and coordinating with other team members including waitstaff, buspersons, bartenders, supervisors, and kitchen staff. Knowledge of coffee preparation and menu items is essential, as is maintaining a clean, professional appearance and a high level of responsiveness to customer requests. The Barista position offers an exciting work environment that is fast-paced and event-driven, ideal for those who thrive on teamwork and delivering memorable guest experiences.
Job Requirements
- Must have a high school diploma, G.E.D., or related food service job experience
- Must acquire and maintain a food handler's card
- Must acquire and maintain alcohol awareness certification
- Must acquire other required compliance trainings
- Ability to work in a team-oriented, fast-paced, event-driven environment
- Ability to communicate clearly and respectfully with employees, co-workers, management, and guests
Job Qualifications
- Experience working in a fast-paced, high-volume environment preferred
- Previous experience preparing coffee drinks is a plus
- Must have a high school diploma, G.E.D., or related food service job experience
- Must acquire and maintain a food handler's card, alcohol awareness certification, and other required compliance trainings
- Ability to work in a team-oriented, fast-paced, event-driven environment
- Ability to communicate with employees, co-workers, management staff, and guests in a clear, business-like, and respectful manner that focuses on generating a positive, enthusiastic, and cooperative work environment
Job Duties
- Have knowledge of how to build coffee drinks
- Understand how to build a menu and be able to portion out drinks
- Maintain knowledge of the menu and any special items being offered
- Provide quick, attentive, friendly, and professional service to banquet guests and communicate clearly with all customers
- Ensure food items are served at proper temperature and immediately upon availability from the kitchen, as ordered by the customer
- Ensure neat presentation of all ordered items, with no spillover
- Pre-bus tables and fully bus tables when necessary during peak periods
- Maintain availability to work during many peak periods
- Stock beverage stations when necessary
- Maintain high responsiveness to customer desires and requests
- Maintain a professional and clean appearance
- Communicate with waitstaff, buspersons, bartenders, supervisors, and kitchen staff to improve communication and coordination
- Build and maintain knowledge regarding bar offerings to accurately answer patron questions
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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