Title Banquet Supervisor | Part-Time | Iowa Cubs (Principal Park)
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $24.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Union benefits
Job Description
Oak View Group (OVG) is a global leader in premium live entertainment infrastructure and services, renowned for its comprehensive platform that spans venue development, management, hospitality, and sponsorship sales. Established in 2015, OVG operates a collection of seven world-class venues and manages iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents. The company is dedicated to delivering extraordinary experiences in live entertainment, driven by innovation, inclusivity, and excellence in service. The Iowa Cubs venue at Principal Park is one of the prestigious locations under OVG's management, hosting a wide variety of sporting events, concerts, and premium seating experiences that attract diverse audiences year-round.
The Banquet Supervisor position at Iowa Cubs (Principal Park) is a part-time role that encompasses comprehensive oversight of banquet and event operations. Key responsibilities include managing setup, food presentation, service, and cleanup with a keen focus on maintaining high standards of quality and customer satisfaction. The role requires a leadership mindset, as it involves coaching, training, and supervising banquet staff to ensure seamless coordination throughout events. The Banquet Supervisor acts as the crucial communication link between guests, kitchen staff, and other departments, guaranteeing every aspect of each function meets or exceeds expectations. This position offers an hourly wage of $24.00 as per the collective bargaining agreement, along with benefits outlined in the union agreement, reinforcing the company’s commitment to employee welfare.
A successful candidate in this role will exhibit exceptional attention to detail, organizational skills, and the ability to multitask efficiently in fast-paced environments. The Banquet Supervisor also plays a strategic role by working closely with the Executive Chef and Premium Services Manager to manage inventory, setup quality, and the flow of service. This job requires flexibility, including the ability to work evenings and weekends to accommodate event schedules. Working at OVG means being part of a diverse, inclusive team that values innovative thinking and mutual respect, ensuring a vibrant working environment where employees can thrive and contribute meaningfully to memorable guest experiences. This part-time opportunity remains open until August 14, 2026, providing a solid pathway for individuals passionate about hospitality management within the live entertainment industry.
The Banquet Supervisor position at Iowa Cubs (Principal Park) is a part-time role that encompasses comprehensive oversight of banquet and event operations. Key responsibilities include managing setup, food presentation, service, and cleanup with a keen focus on maintaining high standards of quality and customer satisfaction. The role requires a leadership mindset, as it involves coaching, training, and supervising banquet staff to ensure seamless coordination throughout events. The Banquet Supervisor acts as the crucial communication link between guests, kitchen staff, and other departments, guaranteeing every aspect of each function meets or exceeds expectations. This position offers an hourly wage of $24.00 as per the collective bargaining agreement, along with benefits outlined in the union agreement, reinforcing the company’s commitment to employee welfare.
A successful candidate in this role will exhibit exceptional attention to detail, organizational skills, and the ability to multitask efficiently in fast-paced environments. The Banquet Supervisor also plays a strategic role by working closely with the Executive Chef and Premium Services Manager to manage inventory, setup quality, and the flow of service. This job requires flexibility, including the ability to work evenings and weekends to accommodate event schedules. Working at OVG means being part of a diverse, inclusive team that values innovative thinking and mutual respect, ensuring a vibrant working environment where employees can thrive and contribute meaningfully to memorable guest experiences. This part-time opportunity remains open until August 14, 2026, providing a solid pathway for individuals passionate about hospitality management within the live entertainment industry.
Job Requirements
- High school diploma or GED
- 1-2+ years related experience and/or training or equivalent combination of education and experience
- Valid alcohol service permit
- Ability to work a variable work schedule including evenings and weekends as required depending upon event and business requirements
Job Qualifications
- High school diploma or GED
- 1-2+ years related experience and/or training or equivalent combination of education and experience
- Knowledge of food and beverage operation and preparation is required
- Previous supervisory experience is preferred
- Valid alcohol service permit
- Familiar with inventory cost control and menu planning
- Basic computer proficiency including e-mail, Excel, Word, Outlook, Schedule+
- Ability to work a variable work schedule including evenings and weekends as required depending upon event and business requirements
- Good verbal and written communication skills
- Must be highly motivated and quality-driven
- Detail-oriented yet able to excel while multitasking
- Able to accept responsibility and lead by example
Job Duties
- Approaches all encounters with guests and colleagues in a friendly, service-oriented manner
- Maintains constant communication with guests and on-site contact to ensure all expectations are met or exceeded
- Remains alert to complaints and/or unsatisfied guests and responds appropriately to ensure guest satisfaction
- Coordinates with other departments to arrange for the delivery of requested services
- Maintains constant contact with kitchen staff to ensure complete, effective communication between food production and food service
- Ensures all functions are set and staff is prepared and organized before required time on BEO
- Inspects table place settings including table linen, china, glass, silverware, and condiments for correct placement and ensures that each element is clean, undamaged, and attractive
- Ensures proper setting of buffet tables and other food service tables
- Arranges for and ensures the proper sequence of service for each event
- Supervises clearing and post-function cleanup and garbage removal
- Maintains clean and orderly back areas, pre-function areas, and storage areas
- Assures all equipment and serviceware are returned to their proper location after each event
- Supervises the handling, storage, and security of all catering service equipment and decor
- Assists with staff training programs
- Conducts regular staff meetings to build rapport and ensure colleagues are well informed
- Clearly projects the visions of the department and measures progress
- Reviews scheduling and labor needs to meet the guests' needs as well as maximize efficiency
- Works with the Executive Chef to ensure appropriate inventories are stocked including food and beverage and non-food and beverage items used for food and beverage events
- Works with the Premium Services Manager to ensure quality and accuracy of setups within all catering areas
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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