Title Banquet Supervisor | Full-Time | The Baylor Club

Oak View Group (OVG) is a global leader in premium live entertainment infrastructure and services. Founded in 2015, the company operates a diverse platform that includes venue development, management, hospitality, and sponsorship sales. OVG manages a collection of seven world-class owned venues alongside a broad client base comprising some of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents. This expansive reach and focus on excellence enable Oak View Group to deliver exceptional experiences in the sports and live entertainment industries. OVG is headquartered in the United States and continues to innovate within the event and entertainment space, providing comprehensive solutions that integrate venue operations with superior guest services.

The Baylor Club, located in Waco, Texas, is one of Oak View Group's distinguished managed venues and is currently seeking a full-time Banquet Supervisor. This role offers an hourly wage range of $16.00 to $18.00 and includes benefits such as health, dental, and vision insurance, 401(k) savings plan with matching, and paid time off including vacation days, sick days, and 11 holidays. The Banquet Supervisor will play a vital role in ensuring the seamless execution of banquets and catered events at The Baylor Club. This position focuses on every aspect of banquet operations including setup, food presentation, service, and cleanup, with a strong emphasis on quality, customer service, and attention to detail. The supervisor ensures that guests receive exceptional service and that all events meet or exceed expectations.

Key responsibilities include coordinating event logistics, maintaining constant communication with kitchen and event staff, inspecting table settings, managing event setup and breakdown, and ensuring all service elements meet the highest standards. The Banquet Supervisor is also responsible for training and coaching banquet staff, conducting staff meetings, and fostering a positive and professional team environment. Collaboration with other departments such as food and beverage, sales, and kitchen staff is crucial to synchronize efforts and improve efficiency.

The role also demands technical proficiency with point-of-sale and timekeeping systems, as well as familiarity with inventory cost control and menu planning. A Banquet Supervisor must be highly organized, detail-oriented, and capable of handling multiple tasks simultaneously while maintaining high standards. Effective communication and leadership skills are essential to inspire and lead the staff, solve problems proactively, and ensure smooth operations during events. The position requires flexibility in scheduling, often including evenings and weekends, to support event requirements.

Oak View Group values inclusivity and diversity, recognizing that these qualities drive innovation and excellence in service and operations. The company is committed to equal employment opportunities and creating an environment where all employees can thrive. A career as a Banquet Supervisor at The Baylor Club presents an excellent opportunity for individuals passionate about hospitality, event management, and providing superior guest experiences within a dynamic and growing organization.