Title Banquet Captain | Part-Time | Palm Beach County Convention Center
Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $22.00 - $25.00
Work Schedule
On-call
Weekend Shifts
Benefits
401(k) savings plan
401(k) matching
Job Description
Oak View Group (OVG) is a global leader in premium live entertainment infrastructure and services, specializing in venue development, management, hospitality, and sponsorship sales. Founded in 2015, OVG operates seven world-class venues and partners with iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions spanning four continents. With a commitment to innovation and excellence, Oak View Group is dedicated to creating exceptional experiences for guests, clients, and performers alike. The company fosters a diverse and inclusive work environment, believing that varied perspectives strengthen their team and enhance service quality. The Palm Beach County Convention Center, located in West Palm Beach, Florida, is managed by Oak View Group and serves as a premier multi-purpose facility featuring a 100,000 square-foot exhibit hall, a 22,000 square-foot ballroom, and 21,000 square feet of flexible meeting space. The center connects directly to the 400-room Hilton West Palm Beach, making it an ideal venue for conferences, banquets, and special events.
The role of Banquet Captain at the Palm Beach County Convention Center is a part-time position that offers an hourly wage ranging from $22.00 to $25.00. Reporting under the Catering Supervisor, the Banquet Captain plays a crucial leadership role in ensuring the seamless execution of banquet functions. The core responsibility involves overseeing banquet service operations, coordinating event logistics, and directing serving staff to provide exemplary customer service in line with client expectations. This position demands excellent organizational skills, attention to detail, and the ability to manage multiple tasks under the pressure of high-volume event environments. Responsibilities include reviewing Banquet Event Orders (BEOs) to confirm all event details, conducting pre-banquet staff meetings to assign duties and review standards, and maintaining clear communication with supervisors and managers to anticipate and address operational needs.
The Banquet Captain manages inventory requisitions, verifies room setups, coordinates food delivery timing with the kitchen staff, and ensures proper handling and storage of all banquet equipment. Monitoring service quality during events, managing potential client issues, and mentoring banquet staff to uphold service standards and safety protocols are also key parts of the role. Candidates for this position must be able to work a flexible schedule including weekdays, weekends, and various shifts on an event-driven basis. This role not only demands operational expertise but also strong interpersonal skills to cultivate a positive, team-oriented atmosphere that reflects the Palm Beach County Convention Center’s commitment to excellence and guest satisfaction. Part-time employees benefit from participation in the 401(k) savings plan, including company matching, underscoring Oak View Group’s dedication to employee well-being and financial security. This vacancy will remain open until July 31, 2026, offering a stable and rewarding career opportunity within a dynamic and expanding organization.
The role of Banquet Captain at the Palm Beach County Convention Center is a part-time position that offers an hourly wage ranging from $22.00 to $25.00. Reporting under the Catering Supervisor, the Banquet Captain plays a crucial leadership role in ensuring the seamless execution of banquet functions. The core responsibility involves overseeing banquet service operations, coordinating event logistics, and directing serving staff to provide exemplary customer service in line with client expectations. This position demands excellent organizational skills, attention to detail, and the ability to manage multiple tasks under the pressure of high-volume event environments. Responsibilities include reviewing Banquet Event Orders (BEOs) to confirm all event details, conducting pre-banquet staff meetings to assign duties and review standards, and maintaining clear communication with supervisors and managers to anticipate and address operational needs.
The Banquet Captain manages inventory requisitions, verifies room setups, coordinates food delivery timing with the kitchen staff, and ensures proper handling and storage of all banquet equipment. Monitoring service quality during events, managing potential client issues, and mentoring banquet staff to uphold service standards and safety protocols are also key parts of the role. Candidates for this position must be able to work a flexible schedule including weekdays, weekends, and various shifts on an event-driven basis. This role not only demands operational expertise but also strong interpersonal skills to cultivate a positive, team-oriented atmosphere that reflects the Palm Beach County Convention Center’s commitment to excellence and guest satisfaction. Part-time employees benefit from participation in the 401(k) savings plan, including company matching, underscoring Oak View Group’s dedication to employee well-being and financial security. This vacancy will remain open until July 31, 2026, offering a stable and rewarding career opportunity within a dynamic and expanding organization.
Job Requirements
- Ability to work weekdays and weekends with flexible shifts
- Minimum two years of experience in catering or restaurant services
- High school diploma, G.E.D., or equivalent experience
- Must obtain and maintain required certifications including Food Handlers Card and Alcohol Awareness
- Strong communication and interpersonal skills
- Ability to manage high-pressure event situations
- Knowledge of food safety and sanitation practices
Job Qualifications
- High school diploma or G.E.D. or related food service job experience
- Minimum 2 years experience in high-volume catering or restaurant environment
- Ability to work in a fast-paced, team-oriented, event-driven environment
- Excellent communication skills with employees, management, and guests
- Knowledge of food safety and sanitation regulations
- Must acquire and maintain Food Handlers Card and Alcohol Awareness Certification
- Availability to work weekdays, weekends, and varied shifts on an on-call/event basis
Job Duties
- Review banquet event orders to ensure all details are met
- Conduct pre-banquet meetings with staff to ensure standards are met and assign stations
- Communicate with supervisors and managers to confirm event plans
- Ensure timely implementation of changes and instructions
- Manage inventory requisitions and ensure availability of necessary banquet items
- Check room setup and coordinate with chefs on food timing and quantities
- Conduct random audits to evaluate food and service quality
- Handle client complaints promptly and work with event planning team
- Train and mentor banquet servers and event staff
- Ensure adherence to safety, health, and sanitation guidelines during events
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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