Title Assistant General Manager | Full-Time | Ford Idaho Center

Oak View Group (OVG) is a global leader in premium live entertainment infrastructure and services, renowned for its comprehensive platform that includes venue development, venue management, hospitality, and sponsorship sales. Established in 2015, OVG operates and manages seven world-class venues while partnering with iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents. The company is dedicated to creating world-class environments that provide outstanding entertainment experiences for audiences worldwide, fostering innovative operational excellence and deep community engagement.

The Oak View Group is currently seeking a highly capable and proactive Assistant General Manager for the Ford Idaho Center located in Nampa, Idaho. This is a full-time position that offers an annual salary range between $75,000 and $95,000. The role plays a critical part in assisting the General Manager in overseeing the day-to-day efficient, professional, and profitable operations of the venue’s catering and concessions departments. This position requires strong leadership abilities, strategic thinking, and hands-on management skills to ensure compliance with all relevant laws and organizational policies.

The Assistant General Manager is responsible for supervising various managerial, full-time, and part-time staff members, making sure that labor laws, sanitation standards, food safety regulations, and alcohol service policies are strictly adhered to. This role involves active coaching, training, mentoring, and counseling of employees to maintain high standards of quality and service. The Assistant General Manager independently manages all facets of employee relations, including hiring, termination, discipline, promotion, and conflict resolution, fostering a positive and cooperative work environment.

Key responsibilities include managing catered and concession events from setup to breakdown, ensuring seamless communication between hourly staff, culinary teams, and guests. The role demands sharp financial acumen to generate, analyze, and interpret financial reports such as revenue analyses, labor and product cost controls, and profit and loss statements. The Assistant General Manager must also work collaboratively with the General Manager to plan staffing based on sales trends and market demographics, program point-of-sale systems for accurate reporting, and engage in contract management and policy development.

This position requires a flexible, event-driven work schedule, including availability for evenings and weekends. Candidates must exhibit professional presentation, strong interpersonal skills, and the ability to make sound decisions independently in a fast-paced environment. The ideal candidate will bring 3-5+ years of food industry management experience along with relevant certifications and a strong background in business or hospitality management.

The Ford Idaho Center Assistant General Manager role offers comprehensive benefits including health, dental and vision insurance, 401(k) savings plan with matching, and paid time off encompassing vacation, sick days, and holidays. Oak View Group is committed to creating diverse and inclusive work environments where all employees can thrive and contribute to innovative entertainment experiences. This job opportunity remains open until August 21, 2026, inviting proactive and qualified individuals to join a dynamic and rapidly growing organization at the forefront of live entertainment venue management.