Tim Hortons - Team Member - Lackawanna/Buffalo, NY

Kelton Enterprises is a premier enterprise operating as the largest Tim Hortons franchisee in Western New York. Established in 1999, Kelton Enterprises has steadily expanded its reach and now proudly manages over 47 store locations across the region, including key addresses at 2080 Abbott Rd., 2530 Hamburg Turnpike, 1 Scott St., 380 Niagara St., and 1176 South Park Ave in the Buffalo and Lackawanna areas. This thriving company has earned a reputation for excellence in customer service, community involvement, and business ethics, having received accolades such as the 2025 Business of the Year by the Amherst Chamber of Commerce, the 2023 Buffalo Niagara Business Ethics Award, and the 2020 Family Business of the Year by Buffalo Business First. These recognitions highlight Kelton Enterprises’ commitment to not only business growth but also its ethical practices and family-oriented values.

Working as a crew member at one of Kelton Enterprises’ Tim Hortons locations means becoming part of a dynamic team of over 1,000 dedicated employees. The company culture revolves around delivering superb guest service, fostering a fun and family-friendly work environment, and making a positive impact in the Western New York community. Crew members play a vital role in maintaining the high standards of service for which the Tim Hortons brand is known worldwide. The position offers a fantastic opportunity to develop customer service and leadership skills within the quick-service restaurant industry. Whether you are seeking part-time or full-time employment, morning or evening shifts, Kelton Enterprises provides flexible scheduling options designed to fit your lifestyle while offering competitive wages ranging from $16 to $17.50 per hour.

Employees at Kelton Enterprises enjoy a range of valuable perks and benefits, including training in food service, service awards to recognize their contributions, paid time off, 401k, and medical benefits available to eligible workers. The company also supports employee growth through scholarship programs, provides free uniforms, and offers exclusive employee discounts. Advancement opportunities are actively encouraged, allowing team members to progress into leadership roles. The supportive, team-oriented environment emphasizes strong communication, dependability, and friendly guest interactions in a fast-paced setting. The role requires crew members to efficiently prepare guest orders using the point of sale system, mobile ordering app, and delivery platforms like DoorDash to ensure an exceptional customer experience. Joining Kelton Enterprises means embarking on a rewarding career path with a community-focused organization that values its workforce and strives to create opportunities for everyone.