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Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $16.00 - $17.50
Work Schedule
Flexible
Day Shifts
Benefits
Competitive wages
flexible schedules
Training in food service
Service awards
Paid Time Off
401k
medical benefits
scholarship program
Employee Discounts
free uniforms
Job Description
Kelton Enterprises is a premier enterprise operating as the largest Tim Hortons franchisee in Western New York. Established in 1999, Kelton Enterprises has steadily expanded its reach and now proudly manages over 47 store locations across the region, including key addresses at 2080 Abbott Rd., 2530 Hamburg Turnpike, 1 Scott St., 380 Niagara St., and 1176 South Park Ave in the Buffalo and Lackawanna areas. This thriving company has earned a reputation for excellence in customer service, community involvement, and business ethics, having received accolades such as the 2025 Business of the Year by the Amherst Chamber of Commerce, the... Show More
Job Requirements
- Reliable and dependable
- Team player mentality
- Strong communication skills
- Ability to follow company standards
- Friendly service orientation in a fast-paced environment
- Ability to prepare orders efficiently and accurately using POS and ordering systems
Job Qualifications
- High school diploma or equivalent preferred
- Previous customer service experience is a plus
- Strong communication and interpersonal skills
- Ability to work effectively in a team environment
- Basic math and computer skills
- Willingness to learn and develop new skills
Job Duties
- Provide friendly and efficient customer service
- Prepare guest orders accurately using POS, mobile app, and DoorDash system
- Adhere to company standards and procedures
- Maintain cleanliness and organization of the workspace
- Collaborate with team members to ensure smooth operation
- Communicate effectively with customers and staff
- Support leadership and training initiatives
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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