Tim Hortons Restaurant Manager

Kelton Enterprises is a prominent franchise operator established in 1999, renowned as the largest Tim Hortons franchisee in Western New York. Operating 47 locations and steadily expanding, the company has earned numerous accolades recognizing its excellence in business operations and ethical practices. These accolades include the 2025 Business of the Year Award by the Amherst Chamber of Commerce, the 2023 Buffalo Niagara Business Ethics Award, and the 2020 Family Business of the Year Award by Buffalo Business First. The company prides itself on its strong community presence, commitment to operational excellence, and a focus on employee development and customer satisfaction, fostering a dynamic and supportive work environment for all its team members.

The position of Restaurant Manager for the Buffalo Area (covering both North and South towns) offers a rewarding career path with a starting salary ranging from $60,000 to $65,000 annually, plus the potential for bonuses. This role emphasizes leadership, operational oversight, and financial management within the fast-paced and customer-centric environment of Tim Hortons restaurants. As a Restaurant Manager, you will play a crucial role in ensuring the profitability of the location by managing cash control, inventory monitoring, labor cost control, and sales enhancement. You will be responsible for hiring, training, and developing team members and shift supervisors, fostering an environment of excellence and operational efficiency.

Key responsibilities include conducting regular inventory counts, managing weekly food orders, preparing payroll timesheets, and maintaining cleanliness and quality standards across the restaurant. The manager will also work collaboratively with multi-unit operations and administrative teams to share best practices and ensure overall business success. This role demands exceptional leadership qualities, strong communication abilities, effective problem-solving skills, and the capability to manage and inspire a diverse team of up to 40 employees. Additionally, the position requires a commitment to providing every guest with a fast, friendly experience and a quality product, thereby supporting Tim Hortons' reputation for excellent customer service and community engagement.

Kelton Enterprises offers a comprehensive benefits package including competitive salary and bonus plans, medical and life insurance, short-term disability coverage, and a 401(k) plan with employer match after six months of service. Employees enjoy paid sick leave and up to 20 paid time off days, along with options for additional voluntary coverages such as dental, vision, accident, critical illness, and long-term disability insurance. This combination of benefits, along with the company’s recognition for ethical business practices and community involvement, makes Kelton Enterprises an attractive and supportive employer for aspiring restaurant managers seeking growth and stability within a respected brand.