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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $18.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
401(k) savings plan
401(k) matching
Job Description
Oak View Group (OVG) is a distinguished global leader in the live entertainment infrastructure and services sector, renowned for its excellence in venue development, management, hospitality, and sponsorship sales. Since its founding in 2015, OVG has cultivated a diverse platform that spans several continents, offering world-class entertainment experiences through its ownership and management of seven premier venues. The company's influence extends to iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions worldwide, establishing OVG as a dominant force in the premium live entertainment industry.
Anchoring the perception and experience of the Central Bank Center a... Show More
Anchoring the perception and experience of the Central Bank Center a... Show More
Job Requirements
- 2+ years in a customer service-oriented job
- minimum of 1 year in a supervisory position supervising 5 or more people
- relevant education can substitute for experience
- be able to demonstrate the ability to plan, lay out, and assign work to employees in order to accomplish multiple tasks in a timely and cost-effective manner
- communicate effectively both orally and in writing
- must have strong interpersonal and problem-solving skills
- demonstrate the ability to work well under stress and exercise good judgment, diplomacy, courtesy, and tact under all circumstances
- must be willing to work flexible hours to include nights, weekends, and holidays when required
- must have an excellent working knowledge of Word, Excel, Adobe, and other similar computer software programs
- able to operate basic office equipment such as a copier, phone, ipad
Job Qualifications
- 2+ years in a customer service-oriented job
- minimum of 1 year in a supervisory position supervising 5 or more people
- relevant education can substitute for experience
- ability to plan, lay out, and assign work to employees
- effective oral and written communication skills
- strong interpersonal and problem-solving skills
- ability to work well under stress
- good judgment, diplomacy, courtesy, and tact
- excellent working knowledge of Word, Excel, Adobe, and other similar software
- ability to operate basic office equipment such as a copier, phone, ipad
Job Duties
- Oversees the event and/or weekend work assignments of all ticket sellers and parking cashiers
- Works directly in the training and orientation of all new employees as well as providing instruction and assistance with all staff
- Participates in ticket sales either at the window or on the phone and parking sales as demand necessitates
- Work directly with patrons / customers to resolve ticketing problems as they may arise relative to a specific event
- Assist the Ticket Office Managers and Assistant Managers in event and/or weekend activities, including submitting information to Ticketmaster, pulling tickets for event promoters and the event manager, generating daily reports, auditing all monies received, and other various tasks as needed
- Supervises ticket sales for both the arena and opera house events during event time and assumes the role of Ticket Office Manager in the absence of the Manager and Assistant Manager
- Responsible for the daily auditing, recording and preparation of the deposit of monies received at the Ticket Office, preparation of event statements and settlements
- as well as documentation of the financial activities of the sub-contract ticketing service
- Assist in other duties as assigned by the Ticket Office Manager or Assistant Manager
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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