Thousand oaks FOH - Shift Lead

Thousand Oaks, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $14.00 - $18.00

Benefits

Health Insurance

Paid Time Off

Employee Discounts

retirement plans

flexible scheduling

Training and development opportunities

Supportive team environment

Job Description

Angry Chickz is a vibrant and dynamic restaurant known for its bold flavors and exceptional customer service. As a well-established eatery, Angry Chickz prides itself on creating a friendly and energetic atmosphere where both staff and customers feel valued. The company is dedicated to maintaining high standards of food quality, sanitation, and customer satisfaction, all while fostering a collaborative and supportive team environment. Known for its commitment to excellence, Angry Chickz attracts a diverse customer base who appreciate not only the innovative menu but also the attentive and efficient service provided by the team.

The role of Shift ... Show More

Job Requirements

High school diploma or equivalent
able to speak clearly and comprehend directions in English
able to read English
ability to read/speak Spanish is extremely helpful but not mandatory
wear Angry Chickz uniform and non-slip shoes as required by safety department
regularly required to stand and walk for extended periods
occasionally required to lift and carry up to 40 pounds
use hands to grasp tools such as a knife, spatula, ladle, and other utensils to prepare food
repetitive hand use
reaching for items below waist level, between waist and shoulder level, and above shoulder
exposure to extreme cold, extreme heat, moisture, and dust, fumes, or chemicals

Job Qualifications

Proven experience in a leadership role, preferably in the food and service industry
exceptional interpersonal and communication skills
ability to handle high-pressure situations calmly and efficiently
flexibility to work different shifts, including weekends and holidays
commitment to upholding company standards and ensuring customer satisfaction

Job Duties

Monitors team deployment as schedule dictates
conducts shift walk-through and completes all tasks required to open, transition, and close the restaurant
engages with all guests to ensure our service and enjoyment standards are delivered
perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary
ensure cleanliness standards are maintained throughout the restaurant
completes shift administration and banking tasks
monitor food preparation methods, recipes, and portion sizes
monitor compliance with all health department regulations regarding restaurant cleanliness, food preparation and temperature control
ensures team members follow break and meal period schedules as mandated
address and resolve customer concerns or feedback in a professional and constructive manner
train and guide new team members, setting the standard for what's expected

Job Location

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