Job Overview
Employment Type
Part-time
Hourly
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Dental Insurance
Opportunities for advancement
Vision Insurance
Job Description
IPIC Theaters is a premium entertainment company known for revolutionizing the movie-going experience by combining luxurious amenities and exceptional service. As a leader in the upscale cinema industry, IPIC offers guests an unparalleled environment where comfort meets exclusivity. Each theater location features gourmet dining options, plush seating, and state-of-the-art audiovisual technology to create a memorable outing for every visitor. The company's commitment to guest satisfaction and employee development fosters a dynamic workplace culture focused on quality, teamwork, and innovation.
The Server Assistant position at IPIC Theaters is an hourly role with a wage of $11.00, designed for individuals passionate about the hospitality and entertainment industry. This role is pivotal in supporting the front-of-house operations by assisting servers with the efficient delivery of food and beverages and maintaining clean, safe, and welcoming spaces for guests. Server Assistants are essential in ensuring that each guest session flows smoothly, contributing directly to the overall satisfaction of patrons and the reputation of the theater brand. This position requires a proactive attitude, an ability to multitask in a fast-paced environment, and a genuine enthusiasm for engaging with guests and team members alike. Employees in this role will be responsible not only for physical tasks such as clearing tables and restocking supplies but also for responsive customer service, making sure that guest requests are handled promptly and that any issues are escalated appropriately. IPIC Theaters values teamwork, and Server Assistants work closely with servers and management to uphold the company’s standards of excellence. This position also offers significant opportunities for career growth and advancement, with a supportive environment that encourages learning and professional development. IPIC's team member incentives such as flexible scheduling, free telemedicine, dental and vision insurance, and various entertainment and discount programs underscore the company’s commitment to its staff. Overall, the Server Assistant role at IPIC Theaters offers a rewarding entry point for those looking to thrive in a vibrant and customer-focused hospitality setting.
The Server Assistant position at IPIC Theaters is an hourly role with a wage of $11.00, designed for individuals passionate about the hospitality and entertainment industry. This role is pivotal in supporting the front-of-house operations by assisting servers with the efficient delivery of food and beverages and maintaining clean, safe, and welcoming spaces for guests. Server Assistants are essential in ensuring that each guest session flows smoothly, contributing directly to the overall satisfaction of patrons and the reputation of the theater brand. This position requires a proactive attitude, an ability to multitask in a fast-paced environment, and a genuine enthusiasm for engaging with guests and team members alike. Employees in this role will be responsible not only for physical tasks such as clearing tables and restocking supplies but also for responsive customer service, making sure that guest requests are handled promptly and that any issues are escalated appropriately. IPIC Theaters values teamwork, and Server Assistants work closely with servers and management to uphold the company’s standards of excellence. This position also offers significant opportunities for career growth and advancement, with a supportive environment that encourages learning and professional development. IPIC's team member incentives such as flexible scheduling, free telemedicine, dental and vision insurance, and various entertainment and discount programs underscore the company’s commitment to its staff. Overall, the Server Assistant role at IPIC Theaters offers a rewarding entry point for those looking to thrive in a vibrant and customer-focused hospitality setting.
Job Requirements
- Position requires frequent standing, bending/kneeling, lifting and carrying up to 50 lbs
- Must be able to work a variable schedule including weekends
- Excellent communication skills
- Ability to work collaboratively in a fast-paced environment
- Previous experience in food service or hospitality is preferred
Job Qualifications
- Previous experience as a server assistant is preferred or a minimum of 6 months experience in food service/hospitality
- Previous point of sale system experience is recommended
- Ability to work collaboratively in a fast-paced work environment
- Ability to create memorable guest connection with our food and beverages
- Gain mastery of the menu and be enthusiastic about our offering
- Ability to communicate clearly and professionally with fellow team members and management to provide exceptional guest service
- Ability to work a variable schedule, including weekends, and shifts from morning through late night
Job Duties
- Ensuring guests and team members have a spotless, clean and safe environment
- Clear and reset tables quickly between each guest seating
- Deliver food efficiently to assigned table or section
- Familiarize table/section numbers and food menu
- Respond to guest request, and inform server or management of request or issue
- Take initiative to complete housekeeping duties including sweeping and mopping floors, removing trash, cleaning restrooms, polishing silverware, and etc
- Stock supplies for servers and other positions as needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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