The Wildbirchhotel - Porter & Bell Team Member

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $12.25 - $16.50
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Benefits

Employee discount on food and beverages
Flexible work schedule conducive to work-life balance
Comprehensive health insurance

Job Description

At The Wildbirch Hotel, our porter/bellman service team serve as the welcoming face of our unique boutique property at the lobby/main entrance valet point. They are responsible for greeting guests, helping check-ins, providing luggage service to clients, and ensuring each guest enjoys an exceptional stay in Anchorage. The role requires handling guest inquiries, luggage service, and managing check-in and check-out support in an efficient, warm, and professional manner.

Job Requirements

  • Previous porter service, hotel, or customer service experience is required
  • Excellent communication skills, including the ability to read and respond in English (additional languages are a plus)
  • Ability to remain calm under pressure and multitask in a fast-paced environment
  • Enthusiastic, service-oriented, and with a passion for hospitality and Alaska's vibrant culture
  • Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and familiarity with web-based tools
  • Strong problem-solving skills and the ability to work independently or as part of a team

Job Location

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