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The Shawmut Inn - Server

Job Overview

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Employment Type

Part-time
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Benefits

Competitive wages
Tips
Supportive team environment
Opportunity for growth
Employee Meals
flexible scheduling
Professional Development

Job Description

The Shawmut Inn is a distinguished neighborhood bistro located in the vibrant South End of Boston, known for its intimate setting and commitment to delivering genuine hospitality. This establishment has built a reputation for pairing a global wine and cocktail list with food that sparks conversation and satisfaction among its guests. The Shawmut Inn prides itself on maintaining a small and cozy dining room where high standards of service and quality are paramount. The team here is dedicated to creating an atmosphere that is both professional and warmly inviting, fostering a community-oriented dining experience that guests frequently commend. The ambiance reflects a blend of classic bistro charm with contemporary culinary touches, making it a notable destination for both locals and visitors seeking memorable evening dining.

The Shawmut Inn is currently seeking an experienced server to join their evening service team. The ideal candidate will have a solid background in full-service, table-side hospitality with the ability to engage customers effectively and enhance their dining experience. Applicants should be comfortable with discussing and recommending items from an extensive wine list, as well as craft beers and cocktails. Evening shifts typically run from 3:30 PM to 10:30 PM, with an expectation of working 4 to 5 shifts per week. The role offers competitive wages plus tips, and the team emphasizes a supportive work environment where consistent professionalism and collaboration are valued. This server position is perfect for individuals who enjoy working in a fast-paced, yet intimate setting where attention to detail and customer satisfaction are a top priority.

Job Requirements

  • high school diploma or equivalent
  • minimum of 2 years experience in a similar role
  • ability to work evenings and 4-5 shifts per week
  • strong customer service skills
  • knowledge of wine and beverage service
  • excellent communication skills
  • ability to work well under pressure

Job Qualifications

  • previous experience in a full-service restaurant or bistro
  • strong knowledge of wine, beer, and craft cocktails
  • excellent communication and interpersonal skills
  • ability to work evening shifts
  • team-oriented mindset
  • professionalism and consistency in service delivery

Job Duties

  • greet and seat guests promptly and courteously
  • take food and beverage orders accurately and efficiently
  • provide detailed information about menu items and wine pairings
  • deliver food and drinks to the table with attention to presentation
  • handle guest inquiries and resolve complaints professionally
  • process payments and manage cash transactions
  • collaborate with kitchen and bar staff to ensure smooth service flow

Job Criteria

Experience

Mid Level (3-7 years)


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