The Kitchen by Wolfgang Puck Server Assistant - 2nd Shift

Grand Rapids, MI, USA|

Job Overview

Employment Type

Part-time

Work Schedule

Weekend Shifts

Benefits

Discounted downtown parking

Free Employee Meals

DailyPay

hotel discounts

Restaurant Discounts

Job Description

AHC Hospitality is a prominent hospitality group representing a diverse portfolio of hotels, restaurants, and resorts. The company is recognized for offering exceptional guest experiences through its various esteemed properties, including the Amway Grand Plaza, JW Marriott Grand Rapids, AC Hotel by Marriott, and Courtyard by Marriott Downtown. With a strong commitment to guest satisfaction and associate development, AHC Hospitality fosters a workplace culture that values growth, collaboration, and success. Their team members are dedicated to providing outstanding service, whether hosting large meetings, serving guests in intimate dining settings, or maintaining inviting spaces that enhance the overall hospitality experience.

This part-time position with AHC Hospitality requires weekend availability and offers an array of benefits like discounted downtown parking, free employee meals, DailyPay, and hotel and restaurant discounts. The role plays a vital part in supporting servers and bartenders by delivering food promptly, maintaining restaurant cleanliness, and ensuring smooth service flow. Working closely with both the kitchen line and front of house staff, the position demands strong attention to detail, a professional demeanor, and an ability to thrive in fast-paced environments. Responsibilities include adhering to strict Wolfgang Puck service standards, assisting with table maintenance, station upkeep, and general restaurant organization. The role is essential for maintaining the high standards of service and hospitality that AHC Hospitality is known for, making it a great opportunity for individuals eager to contribute to a dynamic and guest-centered team environment while gaining valuable experience in the hospitality industry.

Job Requirements

Must have some restaurant experience
High school diploma or GED
Ability to stand and walk regularly
Ability to use hands and fingers to handle or feel objects
Frequent reaching with hands and arms
Ability to talk, hear, taste or smell regularly
Ability to occasionally sit, stoop, kneel, crouch, or crawl
Must occasionally lift and/or move up to 40 pounds
Specific vision abilities including close, distance, and peripheral vision
Weekend availability
Punctuality
Attention to detail
Dedication to teamwork
Ability to maintain a professional demeanor and positive attitude
Ability to follow written or verbal instructions
Flexibility in tasks

Job Qualifications

Must have some restaurant experience
High school diploma or GED
Related experience and/or training
Strong attention to detail
Ability to work effectively as part of a team
Excellent communication skills
Ability to maintain a professional demeanor and positive attitude
Capable of following written and verbal instructions
Willingness to learn and assist others
Ability to thrive in a fast-paced hospitality environment

Job Duties

Execute timely and courteous service to guests following strict adherence to Wolfgang Puck policies and procedures
Follow the exact runner sequence of service procedures as outlined by Wolfgang Puck policy at all times
Assure and maintain highest standard of service, sanitation and hospitality
Work in clean, sanitary manner keeping service stations clean during shift and thoroughly cleaned and organized for the next shift
Perform in-house janitorial cleaning at close of business or prior to opening as directed by manager
Work closely with store management and other employees to hospitable experience
Be properly dressed in uniform and maintain a clean, professional appearance throughout shift
Set-up/break-down and continual maintenance of line and service stations
Attend pre-shift meeting
Assist servers in keeping area organized
empty trash containers at service stations as needed
Assist servers with food delivery and beverage delivery and refills when necessary
Perform table maintenance support, cleaning and re-setting
Happily assists other employees in their tasks
Perform station opening/closing and sidework duties each shift, and check out with manager
Encourage and praise trainees for good performance
Be patient with trainees questions and different levels of experience
Be aware of posted information from previous pre-shifts and follow through accordingly
Communicate any food that has to be re-made, or thrown out for any reason to the expediter
Communicate any irregularities, 86s or other pertinent information to the manager
Notify the manager of any guest complaint no matter how small it may seem
Notify the manager of any problems with equipment or breakage that would affect the supply of necessary items for service