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Job Overview
Employment Type
Part-time
Work Schedule
Weekend Shifts
Benefits
Discounted downtown parking
Free Employee Meals
DailyPay
hotel discounts
Restaurant Discounts
Job Description
AHC Hospitality is a prominent hospitality group representing a diverse portfolio of hotels, restaurants, and resorts. The company is recognized for offering exceptional guest experiences through its various esteemed properties, including the Amway Grand Plaza, JW Marriott Grand Rapids, AC Hotel by Marriott, and Courtyard by Marriott Downtown. With a strong commitment to guest satisfaction and associate development, AHC Hospitality fosters a workplace culture that values growth, collaboration, and success. Their team members are dedicated to providing outstanding service, whether hosting large meetings, serving guests in intimate dining settings, or maintaining inviting spaces that enhance the overall hospitality experience.
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Job Requirements
- Must have some restaurant experience
- High school diploma or GED
- Ability to stand and walk regularly
- Ability to use hands and fingers to handle or feel objects
- Frequent reaching with hands and arms
- Ability to talk, hear, taste or smell regularly
- Ability to occasionally sit, stoop, kneel, crouch, or crawl
- Must occasionally lift and/or move up to 40 pounds
- Specific vision abilities including close, distance, and peripheral vision
- Weekend availability
- Punctuality
- Attention to detail
- Dedication to teamwork
- Ability to maintain a professional demeanor and positive attitude
- Ability to follow written or verbal instructions
- Flexibility in tasks
Job Qualifications
- Must have some restaurant experience
- High school diploma or GED
- Related experience and/or training
- Strong attention to detail
- Ability to work effectively as part of a team
- Excellent communication skills
- Ability to maintain a professional demeanor and positive attitude
- Capable of following written and verbal instructions
- Willingness to learn and assist others
- Ability to thrive in a fast-paced hospitality environment
Job Duties
- Execute timely and courteous service to guests following strict adherence to Wolfgang Puck policies and procedures
- Follow the exact runner sequence of service procedures as outlined by Wolfgang Puck policy at all times
- Assure and maintain highest standard of service, sanitation and hospitality
- Work in clean, sanitary manner keeping service stations clean during shift and thoroughly cleaned and organized for the next shift
- Perform in-house janitorial cleaning at close of business or prior to opening as directed by manager
- Work closely with store management and other employees to hospitable experience
- Be properly dressed in uniform and maintain a clean, professional appearance throughout shift
- Set-up/break-down and continual maintenance of line and service stations
- Attend pre-shift meeting
- Assist servers in keeping area organized
- empty trash containers at service stations as needed
- Assist servers with food delivery and beverage delivery and refills when necessary
- Perform table maintenance support, cleaning and re-setting
- Happily assists other employees in their tasks
- Perform station opening/closing and sidework duties each shift, and check out with manager
- Encourage and praise trainees for good performance
- Be patient with trainees questions and different levels of experience
- Be aware of posted information from previous pre-shifts and follow through accordingly
- Communicate any food that has to be re-made, or thrown out for any reason to the expediter
- Communicate any irregularities, 86s or other pertinent information to the manager
- Notify the manager of any guest complaint no matter how small it may seem
- Notify the manager of any problems with equipment or breakage that would affect the supply of necessary items for service
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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