The Kitchen by Wolfgang Puck Host - Part Time

AHC Hospitality is a renowned hospitality company that offers a broad spectrum of services across multiple properties including hotels, restaurants, and resorts. This company is characterized by a commitment to delivering exceptional guest experiences that delight at every point of interaction. AHC Hospitality operates diverse venues such as the Amway Grand Plaza, JW Marriott Grand Rapids, AC Hotel by Marriott, and Courtyard by Marriott Downtown, catering to a wide variety of guests ranging from business conference attendees to leisure travelers. With a strong team-oriented culture, AHC Hospitality is dedicated to fostering an environment where both guests and employees can flourish. The company views employee success as integral to its own achievements and continuously invests in its workforce by providing growth opportunities, training, and a supportive work environment.

This particular position is a part-time role at the Amway Grand Plaza Hotel, specifically aligned with the food and beverage department. The role is designed to ensure the smooth daily operation of the restaurant, emphasizing guest satisfaction, teamwork, and adherence to company and health standards. This position requires weekend availability, which demonstrates the company’s focus on providing flexible employment opportunities that can accommodate diverse lifestyles and schedules. Employees in this position earn $16.75 per hour and benefit from various perks including discounted downtown parking, complimentary employee meals, access to DailyPay, and discounts across hotel and restaurant services.

The core responsibility involves creating a welcoming atmosphere for guests, efficiently handling telephone reservations and to-go orders, and maintaining an intimate knowledge of the menu, including any specials or happy hour offerings. This role demands energetic engagement with guests to enhance their dining experience and uphold the esteemed service standards of AHC Hospitality. The restaurant associate is expected to foster a teamwork environment and contribute to a positive workplace dynamic, which in turn reflects in the quality of service provided.

Furthermore, the role entails strict adherence to health department specifications, including proper handling, rotation, and disposal of food items, as well as diligent daily logging and temperature monitoring. Associates must exhibit a dedication to cleanliness, organization, and safety practices, including participation in TIPS training to responsibly serve alcohol and familiarity with environmental sustainability initiatives promoted by the hotel.

In addition to guest service, associates are responsible for supporting the overall operational efficiency by minimizing waste, managing expense control, and engaging in suggestive selling techniques to enhance revenue. The job also requires active communication with team members and management, attendance at department meetings, punctuality, and professional presentation including adherence to uniform standards.

AHC Hospitality provides a dynamic work environment where each associate plays a vital role in creating memorable experiences for guests. The establishment ensures a comprehensive support system bolstered by training and development opportunities, enabling employees to grow their skills and advance their careers within the vibrant hospitality industry. This job not only offers a satisfying and engaging workplace but also the chance to be part of a well-respected brand with significant growth potential in the hotel and restaurant sectors.