The Gunter Hotel San Antonio Riverwalk - Front Desk Supervisor

San Antonio, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $29,298.35 - $37,660.27

Benefits

Daily Pay

Medical insurance

Dental Insurance

Vision Insurance

short-term disability

long-term disability

term life insurance

AD&D insurance

Paid Time Off

Employee assistance program

401k Retirement Plan

Job Description

The Gunter Hotel, located in the heart of Downtown San Antonio, is a historic landmark with a rich heritage dating back to 1909. Recognized on the National Register of Historic Places, this hotel combines classic charm with modern hospitality to create an exceptional guest experience. Guests appreciate its convenient proximity to famous attractions such as the San Antonio River Walk and the Alamo, making it a preferred destination for travelers visiting for both business and leisure purposes. Within the hotel, visitors can enjoy unique amenities such as craft cocktails at the speakeasy Bar 414 and seasonal dishes at the acclaimed... Show More

Job Requirements

High school diploma or equivalent
At least 2 to 3 years of progressive experience in a hotel or related field
Previous supervisory experience preferred
Must have a valid driver’s license
Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR, and First Aid

Job Qualifications

High school diploma or equivalent
At least 2 to 3 years of progressive experience in a hotel or related field
Previous supervisory experience preferred
Valid driver’s license
Compliance with certification requirements such as Food Handlers, Alcohol Awareness, CPR, and First Aid
Strong communication and leadership skills

Job Duties

Greet guests with a friendly and helpful attitude, making sure check-ins and check-outs are smooth and pleasant experiences
Obtain all necessary information when taking reservations and monitor VIP and special guest requests
Track logs and reports to ensure all processes are followed
Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner
Stay informed about rates, packages, and promotions, and help maximize room revenue
Foster good communication and teamwork among staff members, assist in training new associates
Address guest concerns effectively and handle workplace issues efficiently and proactively
Lead by example and follow all standards and regulations to encourage safe and efficient hotel operations
Enter, track, and report information in the brand systems

Job Location

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