the D Hotel - Housekeeping - Supervisor

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $23.00
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Benefits

competitive salary
Health Insurance
Paid Time Off
employee discount
Retirement Plan

Job Description

The D Casino & Hotel is a vibrant hospitality establishment known for its dedication to providing exceptional guest experiences within a dynamic and lively environment. As a prominent casino and hotel, the company combines the excitement of gaming with top-tier lodging accommodations, offering guests a comprehensive entertainment destination. With a focus on quality service and maintaining high standards of cleanliness and safety, The D Casino & Hotel ensures an inviting atmosphere for all visitors. This company is recognized for fostering a friendly and professional workplace where team members work collaboratively to uphold the property’s reputation for excellence and customer satisfaction.Show More

Job Requirements

  • High school graduate or GED equivalent required
  • Minimum 2 years of housekeeping supervisory experience, preferably at a hotel or resort of similar size
  • Requires normal, corrective vision range, the ability to see color and the ability to distinguish letters, numbers and symbols
  • Ability to lift and move up to 50 pounds of supplies
  • Manual dexterity to operate job related equipment including but not limited to vacuum, cleaning supplies, and safety equipment
  • Work is typically in an area which may be unusually hot, cold, noisy and may contain second-hand smoke
  • Tasks performed from a sitting or non-sitting position

Job Qualifications

  • Ability to communicate effectively with guests, team members and management in both written and verbal form
  • Have basic math skills and be computer literate
  • Understand and comply with all company, departmental and gaming control board rules and regulations, policies and procedures
  • Must have basic knowledge of Microsoft Office, Outlook and internet
  • Must have 2 years of housekeeping supervisor experience
  • Must be able to work any day of the week and any shift to include weekends and holidays
  • Must be able to establish and maintain effective working relationship with team members and guests
  • Must be at least 21 years of age

Job Duties

  • Responsible for practicing, supporting and promoting the company service standards at all times
  • Ability to communicate with a diverse and demanding clientele across multiple operational departments
  • Answers guest questions in a manner that reflects an understanding of the department and property in general
  • Checking rooms and common areas, including stairways and hall areas, for cleanliness
  • Training housekeeping associates on cleaning and maintenance tasks
  • Schedule shifts and arrange for replacements in case of absences
  • Responds to customer complaints and accommodating special requests
  • Monitor and replenish cleaning products stock
  • Ensure compliance with safety and sanitation policies in all areas
  • Observe and report unusual or suspicious behavior

Job Location

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