Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $16.00
Benefits
A free well-balanced meal every shift
Room discounts at Marcus Hotels & Resorts properties
discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
Discounted parking and bus pass program
Two for one movie theater coupons at Marcus Theatres
Career growth opportunities and the ability to transfer between properties
Paid Time Off
Job Description
Saint Kate - The Arts Hotel is a distinguished luxury hotel located in Milwaukee's vibrant Theater District. Renowned for its distinctive artistic flair, the hotel weaves music, painting, sculpture, and innovative design into every aspect of the guest experience. Saint Kate is part of Marcus Hotels & Resorts, a division of The Marcus Corporation, which boasts a 60-year legacy of excellence in hospitality and service. This connection enhances the hotel's operational strengths and enriches the cultural offering for guests who appreciate creativity and elegance. Situated in the heart of the city, Saint Kate serves as a cultural hub attracting theater... Show More
Job Requirements
- Must be able to work a flexible schedule including evenings, weekends, and holidays
- Previous experience in a cocktail or lounge service environment preferred
- Excellent communication skills with a friendly and engaging demeanor
- Strong attention to detail and ability to multitask in a fast-paced setting
- Basic math skills for handling payments and closing checks
- Ability to learn and describe menu items, cocktails, wines, and spirits
- Must meet minimum age requirements to serve alcohol in Wisconsin
Job Qualifications
- Previous experience in a cocktail or lounge service environment preferred
- Excellent communication skills with a friendly and engaging demeanor
- Strong attention to detail and ability to multitask in a fast-paced setting
- Basic math skills for handling payments and closing checks
- Ability to learn and describe menu items, cocktails, wines, and spirits
- Must meet minimum age requirements to serve alcohol in Wisconsin
- Must be able to work a flexible schedule including evenings, weekends, and holidays
Job Duties
- Greet and engage guests with warmth, charm, and professionalism
- Take beverage and light food orders, providing recommendations and upselling where appropriate
- Serve cocktails and food items accurately, promptly, and with attention to presentation
- Monitor guest satisfaction and respond promptly and courteously to requests or concerns
- Maintain cleanliness and organization of service areas and lounge seating
- Follow responsible alcohol service policies and local/state laws
- Handle all payment transactions accurately and responsibly
- Collaborate with bartenders and other team members to ensure smooth and efficient service
Job Location
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