The Arena Manager (Ice Rink & Event Venue Management)

Paterson, NJ, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $75,000.00 - $90,000.00

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Professional development opportunities

performance bonuses

Job Description

American Dream, developed by the Triple Five Group, is a premier entertainment, retail, and dining destination located in East Rutherford, New Jersey, just minutes from New York City. Spanning over three million square feet, American Dream is a unique complex featuring world-class attractions and retail experiences. It houses some of the most popular family-friendly entertainment spots such as DreamWorks Water Park, Nickelodeon Universe Theme Park, LEGOLAND Discovery Center, SEA LIFE Aquarium, Big SNOW Ski Hill, and Dream Wheel, a 300-foot observation wheel with stunning views of the New York City skyline. Furthermore, exciting new attractions like The Game Room Powered... Show More

Job Requirements

Bachelor's degree in business administration, sports management, or related field
Minimum 5 years experience in arena or venue management
Proven track record in financial management and driving NOI growth
Ability to manage diverse event types and client expectations
Strong interpersonal and negotiation skills
Ability to lead cross-functional teams and manage vendors
Excellent communication skills
Proficiency with event management and budgeting software
Availability to work non-standard hours including evenings and weekends

Job Qualifications

5-7 years of progressive experience in venue management or arena operations
Proven success in driving revenue growth and managing profit and loss statements
Knowledge of ice-related and non-ice event operations
Experience in business development and client relationship management
Strong leadership skills with team and vendor management experience
Financial acumen including data analysis and revenue forecasting
Excellent organizational, communication, and problem-solving skills
Proficiency with event management software, CRM tools, budgeting software, and Microsoft Office
Willingness to work flexible hours including evenings, weekends, and holidays

Job Duties

Identify and pursue new revenue opportunities for ice and non-ice programming
Build strategic partnerships with sports leagues, entertainment promoters, and corporate clients
Conduct market research to identify trends and new business avenues
Develop and execute business plans focused on net operating income growth
Monitor profit and loss performance and prepare financial reports
Optimize staffing and resource allocation to reduce operational costs
Oversee event coordination ensuring flawless execution from booking to breakdown
Collaborate with marketing and guest services to enhance event experiences
Ensure compliance with safety regulations and operational policies
Serve as lead contact for high-value clients and develop tailored proposals
Create and implement sales strategies targeting market expansion
Attend industry networking events to generate leads
Develop a balanced calendar of programming to maximize facility usage
Partner with marketing to promote programs through targeted campaigns
Recommend improvements to arena infrastructure and guest services
Lead and develop arena operations and event staff
Establish standard operating procedures for event management and vendor relations
Manage vendor contracts, rental agreements, and equipment procurement

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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