Texan Station-Server Assistant (Seasonal)

Marriott International is a globally recognized leader in the hospitality industry, known for its commitment to service excellence, innovation, and creating memorable guest experiences. One of its prestigious properties, the Gaylord Texan Resort and Convention Center located in Grapevine, Texas, offers a luxurious and vibrant environment catering to both leisure and business travelers. This expansive resort features a variety of accommodations, dining options, meeting spaces, and entertainment facilities, ensuring guests have an unforgettable stay. Marriott’s reputation is built on delivering exceptional standards in hospitality, valuing diversity, and fostering inclusive workplaces where every employee’s contribution matters.

The role of Guest Service Support Expert at the Gaylord Texan Resort and Convention Center is a crucial part-time, non-management position within the Food and Beverage and Culinary category. This position is designed not just for those who want to serve food but for individuals passionate about creating an exceptional environment that goes beyond simple dining. The Guest Service Support Expert plays a vital role in enhancing the overall guest experience by supporting the smooth operation of food and beverage services. Duties include setting tables, assisting kitchen staff, maintaining cleanliness, and replenishing necessary supplies to keep service areas running efficiently.

Applicants should expect to be active and mobile in this role, as it requires standing, walking, and moving across various surfaces that may be uneven or slippery. This physically engaging position also demands some light lifting, reaching, bending, and other physical tasks at times without assistance. A commitment to upholding Marriott’s stringent policies on workplace safety, appearance, and professionalism is essential. The Guest Service Support Expert must embody these values, ensuring every interaction with guests is friendly, professional, and reflects Marriott’s hospitality standards.

Marriott International strongly believes in equal opportunity employment and provides an inclusive atmosphere where every associate’s unique background, talents, and experiences are valued. This position requires no prior supervisory experience and does not mandate a license or certification. While no related work experience is necessary, preference is given to those familiar with food and beverage operations. A high school diploma or GED equivalent is required. This role’s primary goal is to help create a seamless and memorable dining experience for guests by supporting the team and operations behind the scenes at a world-class resort environment.