Terrain Cafe | Host | Glen Mills

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $12.00 - $1.00
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Work Schedule

Day Shifts
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Benefits

Medical
Dental
Vision
PTO
Employee Discounts
retirement savings

Job Description

URBN is a dynamic and innovative retail and lifestyle company known for creating inspiring environments through its diverse portfolio of fashion, beauty, and home brands. With a mission to foster creativity and offer exceptional customer experiences, URBN is dedicated to building inclusive spaces where both employees and customers feel valued and respected. Combining style with substance, URBN operates various well-known brands and prides itself on championing diversity and sustainability within every facet of its business.

This position is within URBN's vibrant hospitality division, offering an exciting opportunity as a Host in a bustling restaurant setting. The host serves as ... Show More

Job Requirements

  • Be able to work in a standing position for long periods of time (up to 8 hours)
  • Be able to lift up to 50 lbs, reach, bend and stoop

Job Qualifications

  • Previous restaurant experience preferred
  • Strong communication and listening skills
  • Pleasant, polite manner and a neat and clean appearance
  • Self-motivated and interested in taking on additional roles and responsibilities
  • Able to work in a standing position for long periods of time (up to 8 hours)
  • Able to lift up to 50 lbs, reach, bend and stoop

Job Duties

  • Warmly and graciously greet all guests upon arrival
  • Check coats or bags
  • Answer phones, make reservations and take messages
  • When immediate seating is limited, provide guests with estimated waiting time
  • Take note of where guests are waiting and seat them when tables become available
  • Maintain a professional, courteous attitude when confronted with hostile, impatient or irate guests
  • Accommodate special seating requests for guests whenever possible
  • Seat guests based on guest preferences and balancing of customer flow in service stations
  • Relay guest notes to servers, kitchen and managers as needed
  • Maintain supplies at the host stand according to restaurant checklist
  • Print menus and beverage lists as needed
  • Clean menus of food and stains
  • Thank guests as they leave and invite them to return
  • Process gift cards
  • Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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