Estes Express Lines

Terminal Manager I

Seattle, WA, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $63,000.00 - $90,000.00
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Work Schedule

Rotating Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Career development opportunities
performance bonuses

Job Description

Estes is a leading transportation and logistics company specializing in Less Than Truckload (LTL) freight services across the United States. With a longstanding reputation for reliable and efficient freight movement, Estes operates a vast network of terminals and distribution centers that prioritize safety, customer satisfaction, and operational excellence. Established as a key player in the transportation industry, Estes focuses on delivering superior service while maintaining a strong commitment to the communities and customers it serves. The company values diversity and inclusion, fostering a culture where individuals from various backgrounds work collaboratively to achieve organizational goals while supporting professional growth and... Show More

Job Requirements

  • High school diploma or general educational degree (GED)
  • Minimum of 3 years supervisory experience in the LTL industry
  • Good computer skills
  • Strong leadership and interpersonal skills
  • Proven ability to hire, coach, counsel, train, mentor and terminate employees
  • Excellent communication skills
  • Planning and organization skills
  • Ability to work 50 hours per week
  • Must be able to work any shift and in all terminal areas and weather conditions
  • Ability to lift 20 lbs or more
  • Ability to comply with company policies and code of conduct
  • Ability to work independently and in team settings
  • Ability to work under tight time constraints
  • Must pass drug screen and background check
  • Authorized to work in the United States.

Job Qualifications

  • High school diploma or general educational degree (GED), or any combination of education and experience, which would provide an equivalent background
  • Bachelor degree preferred
  • A minimum of 3 years supervisory experience in the LTL industry preferred
  • Good computer skills (AS400 and MS Office a plus)
  • Proven leadership, team building and interpersonal relationship skills
  • Excellent customer focus
  • Strong leadership skills including the ability to hire, coach, counsel, train, mentor and terminate employees
  • Excellent verbal, written and listening communication skills
  • Excellent planning and organization skills
  • Ability to create, implement and monitor training programs
  • Some traveling required
  • Strong work ethic and good problem solving skills
  • Willingness to work 50 hours per week on average
  • Ability to work any shift and in all terminal areas and weather conditions
  • Ability to lift approximately 20 lbs or more if required by the job
  • Ability to comply with all company policies, rules, procedures and Code of Conduct
  • Ability to interact well with others
  • Ability to work independently or in a team setting
  • Ability to work under tight time constraints in a high volume environment with multiple priorities
  • Ability to read, interpret and comply with written information and documents with high comprehension and concentration levels
  • Ability to pass pre-employment drug screen, random drug and/or alcohol tests, and background check
  • Authorization to work in the United States.

Job Duties

  • Lead, guide and direct terminal employees to include setting goals, monitoring performance, providing coaching, counseling and development
  • Accountable for the management of an efficient, clean and safe LTL operation
  • Responsible for all hiring, training and terminations
  • assuring all paperwork is processed according to proper Company guidelines with appropriate levels of follow up with management on timely task completion
  • Enforce understanding and compliance with all Company policies and procedures
  • safety rules and government regulations
  • Develop and deliver internal and external strategies to provide superior service to customers
  • Implement, analyze and monitor to ensure revenue, service goals, expenses, profits, budgets, and internal/external obligations with business partners are met
  • Responsible for the creation and implementation of an annual business plan for the terminal, along with Terminal strategies, Quarterly Business Reviews and Period P&L Analysis
  • Support customer relationships, oversee profit and cost controls, and ensure safety, service, and quality measures are implemented, audited and monitored for corrections
  • Manage/oversee all terminal functions including dock, city operations and scheduling for all timely freight deliveries
  • Responsible for meeting all the KPI's set forth by the company
  • Maintain an effective working relationship with other departments such as safety, sales, claims, loss prevention, customer care, and fleet services
  • Directly investigate the source of customer complaints and respond accordingly to implement corrective actions and continuous improvement opportunities
  • Act as Company's representative before government agencies or legal representatives
  • Regular attendance is required
  • Perform other duties as assigned depending on operational, safety and other needs.

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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