Tennis Concierge

Life Time is a premier health and wellness company that operates a nationwide network of athletic resorts, fitness centers, and wellness facilities tailored to provide an exceptional member experience. Known for its comprehensive approach to health, fitness, and recreation, Life Time fosters an environment that promotes physical activity, community engagement, and lifestyle improvement. As an organization committed to diversity, equity, and inclusion, Life Time strives to create a workplace where every individual feels valued and empowered to contribute their unique talents and skills. The company emphasizes merit-based recruitment, training, and promotion practices, ensuring equal opportunities for all employees regardless of their background or identity.

Within this vibrant organization, the Tennis Receptionist plays a crucial role in supporting the Tennis Department's smooth day-to-day operations. This position involves working closely with the Tennis Coordinator and Tennis Manager to deliver outstanding service to members, ensuring their tennis experiences are enjoyable and well-informed. The Tennis Receptionist's core responsibilities include scheduling court times and lessons, educating members about various tennis programs, lessons, and available tennis equipment, and assisting with retail sales and promotions within the Life Shop. By providing attentive and professional customer service, the Tennis Receptionist helps foster ongoing member relationships that encourage repeat visits and engagement in tennis activities.

This role demands strong communication and interpersonal skills, as the receptionist will routinely greet and interact with members to assess their needs and provide personalized recommendations. Maintaining an organized and welcoming tennis environment is also central to this position, requiring attention to detail in managing facilities and inventory. Moreover, the receptionist is responsible for handling billing operations and cash register reconciliation to ensure financial accuracy and accountability. The ability to multitask effectively while maintaining a friendly and professional demeanor is essential.

Life Time seeks candidates who are working towards completing a high school diploma or GED, have prior customer service experience, and are capable of obtaining CPR and AED certification shortly after hiring. Physical requirements include the ability to sit, stand, walk, reach, climb, and lift items weighing up to 50 pounds, reflecting the active and dynamic nature of the role. Experience with computer systems is preferred and will aid in efficiently managing scheduling and point-of-sale tasks.

The Tennis Receptionist position offers an excellent opportunity for individuals passionate about tennis and customer service to join a respected company dedicated to health and wellness. By embodying Life Time's values and providing top-quality service, the receptionist contributes significantly to member satisfaction and the overall success of the Tennis Department. This role is ideal for those seeking to grow professionally within an inclusive and supportive workplace that prioritizes employee development and member-centric service.