TENNIS CENTER FRONT DESK ATTENDANT

Amarillo, TX, USA|Onsite

Job Overview

Compensation

Type:

Hourly

Rate:

Exact $12.73

Benefits

Health Insurance

Paid Time Off

Retirement Plan

Training and Development

Employee assistance program

Flexible Schedule

Employee Discounts

Job Description

The City of Amarillo is a vibrant and dynamic municipality committed to delivering top-quality services to its residents and visitors. As part of its dedication to community well-being and recreational opportunities, the City operates the Amarillo National Tennis Center (ANTC), a well-maintained facility that serves tennis enthusiasts of all ages and skill levels. The Parks and Recreation Department manages the Tennis Center with a focus on promoting active lifestyles, community engagement, and exceptional customer service. They strive to create an environment that nurtures talent, encourages healthy living, and supports family-friendly activities within the city. The department is known for its... Show More

Job Requirements

Requires a high school diploma or its equivalent
Bilingual preferred
Some cash handling experience preferred
Requires a valid Texas drivers license
At least 18 years of age as required by TABC
Ability to type 40 wpm preferred
Ability to operate computers for data entry and word processing with working knowledge of Microsoft Word Microsoft Excel and relevant software
Maintain confidential records and files
Excellent time management skills and ability to prioritize work
Good public relations communication multitasking and organizational skills
Ability to function in a team oriented environment
General knowledge of Parks and Recreation department
Ability to operate office equipment including copy fax machines multi line telephone systems and scanner
Above average ability to operate under pressure from frequent phone calls and patron requests
Regular and punctual attendance is a requirement
Ability to obtain CPR First Aid and AED certification within six months of employment
Ability to obtain TABC required license and or certification within six months of employment

Job Qualifications

High school diploma or equivalent
Experience in customer service or public contact roles preferred
Familiarity with cash management and basic accounting preferred
Proficiency in Microsoft Office suite and recreation software systems
Strong communication and interpersonal skills
Ability to handle stressful situations professionally
Ability to multitask and manage time effectively
Teamwork and collaboration skills
Valid Texas drivers license
Ability to obtain required CPR First Aid AED certification
Ability to obtain required TABC certification

Job Duties

Serve as receptionist and front desk attendant for the ANTC using proper telephone etiquette and communicate clearly with youth parents staff and patrons
Perform general administrative tasks including promptly returning phone calls responding to email and other correspondence sorting and filing records completing memos and forms membership and reservation tracking
Interact with customers to provide exceptional service receive complaints suggestions and questions provide information and assistance as requested
Provide management with various detailed accounting reports on a weekly or as needed basis including accounting for funds received computing charges and fees for patrons and members and preparing and monitoring invoices
Demonstrate initiative and make independent decisions based on sound judgment
Exhibit strong teambuilding skills including the ability to lead cooperate motivate and contribute as part of a team with representatives from other areas and departments
Answer questions or concerns from the public or staff about the ANTC and the Parks and Recreation department
Open and or close the facility each day in a timely and dependable manner
Conduct facility tours for visiting patrons and explain amenities memberships and anything else pertaining to the Tennis Center
Take accurate messages communicating necessary information to staff
Use recreation software system to take payments enroll people in classes and programs process memberships and make court rental reservations for the Tennis Center
Prepare and balance cash report daily prior to leaving ensuring report accuracy and correct deposit amount
Maintain good communication and problem solving skills with all staff and build professional relationships with all internal staff and customers
Maintain cleanliness of the ANTC
Handle stress tension noise and interpersonal conflicts positively and react immediately to unexpected circumstances and conflicts
Perform other job related duties as assigned

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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