Job Overview
Employment Type
Temporary
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Bonuses
Birthday lunches
December holiday party
Summer picnic
Firm activities
Season tickets to sports events
collaborative work environment
Job Description
Garces, Grabler & LeBrocq (GGL) is a well-established personal injury law firm committed to providing exceptional legal services to its clients. The firm focuses on representing individuals who have suffered injuries and helps them obtain the compensation they deserve. With a team of experienced attorneys, paralegals, and administrative staff, GGL prides itself on its client-centered approach and dedication to achieving favorable outcomes. The firm’s values emphasize professionalism, integrity, and a supportive workplace culture that fosters growth and teamwork. GGL also engages in various firm-wide activities such as birthday lunches, holiday parties, summer picnics, and offers season tickets to local sports... Show More
Job Requirements
- High school diploma, GED or equivalent
- At least 1 year of experience in a Personal Injury legal firm or Medical Industry or as Medical Assistant
- Ability to sit for prolonged periods at a desk and work on a computer
- Must be able to lift 15 pounds at times
- Able to travel to the offices of GGL as needed
- Customer service experience: 2 years
- Legal new client intake experience: 2 years
- Facility with Spanish language
- Availability for temporary 1-month assignment
- Ability to work 8-hour shifts, Monday to Friday, 9 am to 6 pm, and weekends as needed
- High school or equivalent education
Job Qualifications
- Communicate effectively, actively listen, and convey points clearly and proactively
- Excellent verbal and written communication skills
- Demonstrate ability to use standard office equipment
- Proficient in Smart Advocate or similar case management system
- Proficient in Microsoft Office Suite or related software
- Excellent organizational skills and attention to detail
- Highly self-motivated
- Ability to multi-task in a demanding environment
- Attention to details
- Display a positive and professional attitude with internal and external clients
- Flexibility and adaptability
- Possess critical thinking skills
- Excellent people skills
- Understanding of legal terminology and documentation
- Thorough understanding of GGL's core values and goals
- Experience working in a professional environment, Medical/Health or Personal Injury Law firm experience
- Bilingual, facility with English and Spanish is required
Job Duties
- Answer phone calls, respond to prospective calls, and take notes
- Scan client intake files
- Sort all team mail and distribute
- Assist office liaison with team engagement projects, birthdays, anniversaries, volunteer event planning
- Ask a series of questions for the purpose of compiling data to determine the next course of action
- Receive, evaluate, collect data, and coordinate referral activities in collaboration with the Referral Department
- Review all alert calls for leads and create leads on case management system - Smart Advocate
- Process and upload documents in case management system
- Organize and scan documents
- Research police reports in Legal Plex
- Maintain legal files and other relevant information in digital databases
- Dispute denial claims
- Make transportation arrangements for clients and manage car service accounts
- Interact with attorneys and paralegals to discuss the client retainer and intake timely
- Communicate constructively and enhance resolutions
- Receive and send email daily
- Provide support to other administrative staff and perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Loading...
You may be also interested in:
Nearby Cities
Jobs By Filter