Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $18.04
Benefits
Experience in a premier hotel brand
competitive hourly wage
dynamic work environment
opportunity to develop customer service skills
Temporary position ideal for those seeking short-term work
Interaction with a professional hospitality team
Exposure to a leading hospitality company
Job Description
Highgate Hotels is a premier real estate investment and hospitality management company known for its innovative approach in the hospitality industry. With a dominant presence in major U.S. gateway markets such as New York, Boston, Miami, San Francisco, and Honolulu, Highgate continues to expand rapidly into Europe, Latin America, and the Caribbean. The company manages a diverse portfolio of global properties with an aggregate asset value exceeding $20 billion and generating over $5 billion in cumulative revenues. Highgate offers expert guidance throughout all stages of the hospitality property cycle, from planning and development to recapitalization and disposition. It is also... Show More
Job Requirements
- High School diploma or equivalent
- experience in a hotel or a related field preferred
- valid driver's license for the applicable state if applicable
- ability to exert up to 100 pounds of force occasionally and 50 pounds frequently and 20 pounds constantly to lift, carry, push, pull, or otherwise move objects
- ability to stand during entire shift
- effective verbal and written communication skills
- ability to listen, understand, and clarify concerns raised by employees and guests
- ability to maintain confidentiality of information
Job Qualifications
- High School diploma or equivalent
- experience in a hotel or a related field preferred
- valid driver's license for the applicable state if applicable
- ability to exert up to 100 pounds of force occasionally and 50 pounds frequently and 20 pounds constantly to lift, carry, push, pull, or otherwise move objects
- ability to stand during entire shift
- effective verbal and written communication skills
- ability to listen, understand, and clarify concerns raised by employees and guests
- ability to maintain confidentiality of information
Job Duties
- Load and unload luggage carts
- organize and deliver luggage for tour groups
- escort guests to rooms and familiarize them with hotel services
- inspect guest's room to ensure it is in order and that supplies are adequate
- explain features of the room including operation of electronic devices and entertainment
- check/store luggage for arrivals and departures with luggage tags
- store, track, and deliver packages as needed
- deliver messages to meeting rooms
- deliver flowers, laundry, packages and other amenities to guestrooms
- assist with room changes
- maintain current listing of local and area attractions, special events and activities
- maintain list of local transportation guides, churches, sports arenas, etc.
- assist houseperson with guest requests
- ensure lobby reader board is correct
- provide information, maps and directions as required
- where applicable answer console to assist front desk agents
- show guestrooms and suites as needed and emphasize the hotel's amenities
- perform other duties as requested by management
Job Location
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