Teller I

Mobile, AL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $14.50 - $18.25

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Job Description

Our client is a well-established financial institution dedicated to delivering exceptional banking services and fostering financial wellness among its customers. This institution prides itself on its community-oriented approach, providing a comprehensive range of financial products including checking and savings accounts, loans, and various other banking solutions. With a commitment to upholding federal regulations and maintaining transparency, the bank stands as a trusted partner for individuals and businesses alike. The bank values customer service, accuracy, and compliance, ensuring every client receives professional and personalized attention.

The role of Teller is essential within this banking environment. As a Teller, the individual will be the primary point of contact for customers, responsible for delivering outstanding customer service while handling financial transactions efficiently and securely. This position requires accuracy, attention to detail, and the ability to manage multiple tasks including cash handling, check cashing, loan payments, and balancing cash drawers. The Teller is also tasked with ensuring compliance with all relevant federal banking regulations such as the Bank Secrecy Act, OFAC, and the Gramm-Leach-Bliley Act, amongst others, to protect the bank and its clients.

Additionally, the Teller plays a vital role in supporting the overall branch operations by maintaining appropriate supplies at the teller station, handling customer inquiries both in person and via phone or email, and assisting with night depository processes. This job demands excellent communication skills, both verbal and written, along with the ability to handle sensitive financial information discreetly. Ideal candidates are motivated, team-oriented, and capable of managing customer interactions professionally even in challenging situations. This position offers an opportunity to develop a career in banking by gaining comprehensive knowledge of banking products and regulations while contributing positively to customers’ financial health.

Job Requirements

Graduation from high school or equivalent GED
cash handling experience preferred
excellent communication skills both verbal and written
knowledge of English language structure and content
excellent computer and keyboard skills
good organizational skills
must be neatly dressed and well groomed
required to complete all compliance and e-learning courses by due date
must adhere to all bank policies and procedures

Job Qualifications

Graduation from high school or equivalent GED
excellent communication skills both verbal and written
knowledge of the structure and content of the English language including meaning and spelling of words, rules of composition and grammar
excellent computer and keyboard skills
good organizational skills
cash handling experience preferred

Job Duties

Receive checking and saving deposits
verify cash and endorsements, receive proper identification for cash back and issue deposit receipts
cash checks by verifying endorsement, receiving proper identification, and ensuring validity
accept loan payments, verify payment amount and issue receipts
balance drawer daily including periodic batching of cashed checks and investigate and resolve out-of-balance conditions
issue personal money orders and cashier's checks
examine checks deposited and determine proper funds availability based on regulation requirements
buy and sell currency from the vault as necessary ensuring teller drawer cash limits are not exceeded
check night depository bags and record proper information on the bank's forms
ensure compliance with federal banking regulations such as Bank Secrecy Act, OFAC, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm-Leach-Bliley Act, and Federal Reserve regulations
maintain knowledge and understanding of all bank products and services
ensure teller station is properly supplied
answer phones and respond to emails
communicate effectively with customers during difficult situations
follow all bank policies and procedures
greet and assist customers
balance teller drawer consistently
perform other duties as assigned