Teller I

Baton Rouge, LA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $14.00 - $17.00

Benefits

competitive salary

Health Insurance

Dental Insurance

Paid Time Off

retirement savings plan

Employee Development Programs

Employee assistance program

Job Description

The hiring organization is a reputable banking institution specializing in providing comprehensive financial services to both retail and commercial customers. This establishment is dedicated to maintaining strong customer relationships by delivering professional banking services including deposits, withdrawals, loan payments, and other essential banking operations. Known for its commitment to community and customer satisfaction, the bank continuously seeks to enhance its product offerings through effective cross-selling and personalized client support. Its branch offices serve as the primary point of interaction for many clients, providing essential services such as cash handling, account management, and safe deposit box access. The employment type for... Show More

Job Requirements

High school diploma or general education degree (GED)
minimum 6 months previous cash handling experience in customer service
intermediate skills in computer terminal and personal computer operation
intermediate typing skills
basic math skills including addition, subtraction, multiplication and division with whole numbers, fractions and decimals
effective verbal, written and interpersonal communication skills
ability to work under stress and meet deadlines
ability to operate a keyboard
ability to read and interpret documents
ability to travel if required
ability to lift/move/carry approximately 20 pounds if required
ability to deal with difficult problems involving multiple facets and variables in non-standardized situations
effective organizational and time management skills
ability to work with general supervision

Job Qualifications

High school diploma or general education degree (GED)
minimum 6 months previous experience in cash handling in a customer service environment
intermediate computer terminal and personal computer operation skills including host computer system, word processing, spreadsheet and account opening software
intermediate typing skills
basic math skills including calculating interest, balancing accounts, and counting currency and negotiable instruments
effective verbal and written communication skills
ability to interpret documents and understand procedures
strong interpersonal skills
effective organizational and time management skills
ability to work independently with general supervision
problem-solving skills for non-standard situations

Job Duties

Receives retail and commercial checking and savings deposits by ensuring all necessary deposit documents are properly completed and issuing receipts
cashes checks, savings withdrawals and processes cash advances
verifies authorization and proper form of documents and makes decisions on questionable items
assists with night depository duties including logging bags, processing deposits, making change orders, issuing receipts, and returning bags
may assist in opening and closing the vault daily and balancing currency and coin
promotes and cross-sells bank products and services by helping customers select suitable options and referring to appropriate staff
establishes proper identification of new customers and conducts reference investigations as needed
balances cash drawer daily and verifies cash returned to the vault
handles telephone inquiries and directs calls to proper bank personnel
provides effective customer service and resolves problems within given authority
manages safe deposit box access and processing affiliated reports
operates personal computers to manage account activity and resolve customer issues
performs additional duties such as issuing official and traveler’s checks, processing stop payment and hold orders, accepting loan, installment, and collection payments
ensures compliance with all relevant laws, regulations, policies and guidelines
performs other related duties as assigned

Job Location

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