Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $30.00 - $41.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid holidays
Paid Time Off
401(k) plan and contributions
long-term disability coverage
Short-Term Disability coverage
Paid parental leave
Employee stock purchase plan
Job Description
Cognizant is one of the world's leading professional services companies, recognized globally for its commitment to helping clients modernize technology, reinvent processes, and transform experiences to thrive in an ever-evolving digital landscape. Headquartered in the United States and listed on NASDAQ-100, Cognizant has earned a spot among Forbes World's Best Employers 2024 and is consistently ranked as one of the most admired companies worldwide. With a vast community of over 300,000 associates across the globe, Cognizant prides itself on fostering an innovative, collaborative, and inclusive workplace. The company is dedicated not only to the success of its clients but also... Show More
Job Requirements
- Bachelor's degree or minimum 2-3 years relevant experience
- At least 1 year QA testing or technical support experience for Mobile Apps
- Physical ability to work on feet for several hours in various indoor/outdoor weather conditions
- Experience and interest in hiking, biking, and running
- Strong communication skills to interact cross-functionally with global teams
- Teamwork and professional company representation
- Comfort with a fast-paced environment
- Valid US driver's license and driving ability
- Ability to pass driver history restrictions
- No DUI convictions in past 5 years
- No hit and run convictions
- No driver's license suspensions in past 5 years
- No more than two moving violations or accidents in past 4 years
- No criminal record
- Some US-based travel may be required
- Strong organizational skills and attention to detail
- Ability to create or improve processes and identify opportunities
Job Qualifications
- Bachelor's degree or equivalent experience
- Minimum of 2-3 years relevant testing or support experience
- At least 1 year of QA testing or technical support experience for Mobile Apps
- Familiarity with mobile and web technologies
- Experience with organizational tools such as Google Spreadsheets or Excel
- Strong verbal and written English communication skills
- Ability to work well in a team
- Aptitude for learning new technologies
- Strong analytical and problem-solving skills
- Ability to meet deadlines and manage schedules
- Ability to document testing results clearly
Job Duties
- Working with CTS Project Manager and Operations Lead to intake, document, staff, and schedule new client pilot requests
- Writing pilot project charters
- Documenting and validating operational workflows
- Conducting in-field operator training and device configuration
- Testing, troubleshooting, and resolving device and backend data/technical setup issues
- Conducting trial runs and leading in-field data collection
- Providing status updates and addressing technical issues in the field
- Documenting and reporting pilot results and technical issues
- Verifying data transfer to backend systems and following up on bug resolution
- Participating in data analysis and recommending process improvements
Job Location
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