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Tech Lead, (Integrations) – Groups & Events
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $134,000.00 - $157,000.00
Work Schedule
Standard Hours
Flexible
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401k
room discounts
Volunteer days
Job Description
IHG Hotels & Resorts is a globally recognized hospitality company that operates a network of over 6,000 hotel destinations worldwide. Renowned for delivering True Hospitality for Good, IHG embraces a culture of inclusivity, collaboration, and continuous innovation. The company provides its employees with an enriching work environment where flexibility, growth, and wellbeing are prioritized. Employees enjoy an inspiring workplace culture that blends remote and office work to promote balance and productivity, alongside numerous benefits like significant room discounts, recharge and volunteering days, and a comprehensive myWellbeing framework to support health and lifestyle. IHG fosters diversity and equal opportunity, ensuring every... Show More
Job Requirements
- Solid experience in software development and system integration environments, with the ability to assess design, integration patterns, testing approaches, and operational impacts
- Strong understanding of enterprise application architecture, integration patterns, and system lifecycle management
- Experience supporting or leading systems that rely on multiple platforms, services, and third-party vendors
- Ability to design and monitor technical KPIs related to performance, reliability, and service levels
- Experience guiding systems through full lifecycle phases: design, delivery, testing, deployment, stabilization, and optimization
- Depth of technical knowledge sufficient to challenge assumptions, identify risks, and guide teams at the design and delivery level
- Willingness to travel up to 10% as needed
- Ability to work in a hybrid structure requiring three days a week in the office at Atlanta, GA
Job Qualifications
- Proven experience providing technical leadership in complex, enterprise-scale environments with multiple integrated systems
- Strong ability to synthesize business needs and guide solution design through influence rather than direct authority
- Experience partnering closely with product managers and business analysts to shape and deliver integrated solutions
- Sound technical judgment and architectural thinking, with a strong focus on system stability, performance, and scalability
- Comfort operating in ambiguity and evolving problem spaces, particularly in vendor-supported delivery models
- Clear, confident communication skills with the ability to translate technical concepts for business stakeholders
- Ownership mindset for end-to-end solution health, from design through production support and continuous improvement
Job Duties
- Act as the primary technical partner for groups & events initiatives, working alongside product managers and business analysts to break down complex business problems into clear, executable technical direction
- Translate business requirements related to group booking, housing, rooming lists, and hotel fulfillment into cohesive technical solutions across integrated platforms
- Provide technical leadership across vendor-led and internal systems, ensuring alignment with enterprise architecture, security, and integration standards
- Guide system integration efforts across multiple technologies, validating design decisions for scalability, reliability, and long-term maintainability
- Define and support system testing strategies including reliability, scalability, and maintainability, review outcomes, and ensure remediation actions are completed
- Monitor live environments and proactively identify, analyze, and resolve system issues in a structured and timely manner
- Support delivery planning by contributing to scope definition, dependency mapping, risk identification, and mitigation strategies
- Define, track, and report technical performance KPIs to support service level improvements and continuous optimization
- Serve as a technical advisor to cross-functional stakeholders, clearly explaining trade-offs, risks, and recommendations to both technical and non-technical audiences
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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