Team/Crew Leader

Our company is a well-established restaurant known for delivering quality food and exceptional service to our guests. We pride ourselves on maintaining high operational standards and creating a positive work environment for our employees. As a team-oriented organization, we focus on continuous training, adherence to company policies, and maintaining cleanliness and safety within the workplace to ensure a superior dining experience for our customers.

We are currently seeking a dedicated and motivated Team/Crew Leader to join our team. This role is critical in overseeing daily operational duties and providing leadership to the crew to ensure smooth and efficient service. Reporting directly to the Manager on Duty (MOD), the Team/Crew Leader will perform, lead, and supervise various station duties, including tasks at the fountain, frozen section, dresser, front and back swamp, grill, switchboard, expeditor, food preparation, and drive-thru where applicable. This position requires a hands-on leader who can assist with new employee orientation and training, enforce company policies, and maintain operational standards at all times.

The Team/Crew Leader is expected to supervise regular cleaning and sanitation duties such as trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food prep areas, cleaning equipment, and emptying used grease. A strong emphasis is placed on maintaining a safe and hygienic work environment.

This nonexempt position requires a commitment of a minimum of 30 hours per week, including irregular hours, nights, weekends, and holidays, reflecting the dynamic nature of the restaurant business. The role demands excellent multi-tasking, decision-making, leadership, time management, and conflict resolution skills to handle the fast-paced environment effectively. Regular attendance and the physical capability to lift and move food products weighing up to 50 pounds are essential aspects of this position.

This role offers a unique opportunity for individuals passionate about the restaurant industry who aspire to develop their leadership skills and contribute to a positive team culture while ensuring high-quality service and operational excellence. If you are enthusiastic about leading by example and committed to delivering exceptional guest experiences, we encourage you to apply for the Team/Crew Leader position.