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Team Supervisor (Overnights)

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $19.00 - $21.90
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Medical
Dental
Vision
mental health benefits
Employee stock ownership plan
401(k) matching
education assistance program
store discounts
Paid Time Off
Paid parental leave

Job Description

Wawa, Inc. is a leading convenience store and restaurant chain known for its exceptional customer service, quality products, and community commitment. Founded in 1964, Wawa operates numerous locations across the United States, providing fresh food, beverages, and fueling services to millions of customers every day. The company prides itself on fostering a supportive work environment that values diversity, inclusion, and associate development. Wawa's dedication to innovation and excellence has made it a trusted brand and a preferred place to work for many retail and food service professionals.

The role of Team Supervisor (TS) at Wawa is a dynamic leadership position designed for individuals who thrive in fast-paced environments and are passionate about delivering memorable customer experiences. As the Team Supervisor, you will be the senior leader on-site during your shift, responsible for ensuring smooth operations and seamless execution. Your leadership will be crucial in coordinating associates, managing orders, and maintaining high standards of food and beverage service. This role requires the ability to make key decisions promptly to keep the shift running efficiently while upholding safety, security, and store policies.

Your duties as a Team Supervisor will include handling customer inquiries, gathering feedback to support positive interactions, and fostering an environment where associates feel motivated and recognized for their performance. You will manage inventory, oversee stock levels, handle vendor check-ins, and ensure cash handling procedures are followed accurately. Additionally, enforcing crisis management protocols and maintaining a safe workplace are essential responsibilities of this role.

Wawa offers an exciting opportunity for Team Supervisors to opt into a four-day workweek, allowing greater work-life balance. This position provides an hourly wage ranging from $19.00 to $21.90, commensurate with experience, position, and location, with an additional $2.00 shift differential for nighttime hours worked between 12 am and 6 am. Wawa is committed to inclusive and meaningful benefits that support associates financially, physically, and emotionally, which include medical, dental, vision, mental health benefits, employee stock ownership plans, 401(k) with matching, education assistance, store discounts, paid time off, and paid parental leave.

Wawa is an equal opportunity employer that fosters a respectful and inclusive workplace. The company adheres to federal, state, and local laws to ensure non-discriminatory hiring, promotion, and employment practices. Reasonable accommodations are available for applicants who require assistance during the application process. Joining Wawa as a Team Supervisor offers an enriching career path with opportunities for growth, leadership development, and contribution to a supportive community-focused company.

Job Requirements

  • High school diploma or GED equivalent
  • Must be 18+ years old with reliable transportation
  • Flexible availability to work various shifts, including weekends and holidays
  • Supervisory experience in retail, food service, or fuel industries is a plus
  • Ability to communicate effectively, solve problems, and build relationships

Job Qualifications

  • High school diploma or GED equivalent
  • Must be 18+ years old with reliable transportation
  • Flexible availability to work various shifts, including weekends and holidays, to meet business needs
  • Supervisory experience in retail, food service, or fuel industries is a plus
  • Ability to communicate effectively, solve problems, and build relationships

Job Duties

  • Handle customer inquiries, gather feedback and support positive customer interactions
  • Ensure smooth coordination between associates, customers, and orders to deliver efficient and effective food and beverage service
  • Provide direction, feedback, and recognition to associates, driving productivity and performance
  • Enforce safety, security, and store policies, including crisis management protocols
  • Manage inventory, stock levels, vendor check-ins, and cash handling procedures

Job Criteria

Experience

Mid Level (3-7 years)


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