Dave's Hot Chicken logo

Team Member - Hiring Immediately

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $15.00 - $17.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

competitive pay
Tips
flexible scheduling
Employee Discounts
Workplace training and development
Positive team environment
Opportunity for advancement

Job Description

This job opening is for a Team Member position at a fast-paced restaurant environment that values excellent guest service and operational efficiency. The restaurant is dedicated to providing high-quality food and beverages while ensuring a clean and welcoming atmosphere for its guests. As a company, it emphasizes teamwork, performance-driven standards, and customer satisfaction as key components of its service philosophy. The compensation for this role ranges from $15 to $17 per hour, complemented by tips, highlighting the opportunity to earn competitive pay based on performance and guest interaction.

The Team Member role is crucial within the restaurant, tasked with a variety of responsibilities aimed at delivering exceptional guest experiences and maintaining smooth restaurant operations. This position requires individuals who are adaptable, fast learners, and committed to upholding the restaurant's standards in food preparation, cleanliness, and guest engagement. Team Members will undergo a structured training program designed to equip them with the necessary skills and knowledge for their duties. They are expected to work collaboratively with fellow staff members and communicate effectively with supervisors to ensure continuous improvement and adherence to company policies.

In this role, the Team Member will greet guests warmly, take and serve orders, and ensure that all food and beverage items meet quality standards. Maintaining restaurant cleanliness is an essential part of the job, including duties such as clearing tables, sanitizing kitchen utensils, and servicing restrooms. Team Members will also operate specific kitchen equipment like fryers and ice cream dispensers while following stringent safety and sanitation guidelines. Handling guest inquiries and resolving complaints professionally is a key expectation, demonstrating the importance of communication skills and a positive attitude.

Performance orientation is deeply embedded in this position, with Team Members encouraged to understand and meet performance expectations consistently. They must be willing to adapt to a dynamic work environment that includes flexible shifts covering nights, weekends, and holidays. Physical demands such as standing for long periods, working in close proximity to others, and lifting between 50 to 75 pounds are part of the daily routine. The position requires individuals who are self-motivated, proactive in taking initiative, and capable of managing their time efficiently to balance multiple tasks.

Furthermore, the restaurant emphasizes adherence to company policies, including food and cash control procedures and cost management, to maintain operational standards and minimize expenses. Team Members are expected to support management directives, demonstrate reliability, and contribute positively to the restaurant’s success during each shift. Reliable transportation and communication means are necessary to ensure punctuality and ongoing coordination with the team.

Overall, this Team Member position offers an engaging work environment for individuals passionate about guest service and teamwork in the hospitality industry. It provides a platform to develop hands-on skills in restaurant operations, customer interaction, and workplace safety while contributing to a vibrant team dedicated to delivering memorable dining experiences.

Job Requirements

  • Must be at least 16 years old
  • flexibility to work nights, weekends, and holidays
  • ability to stand for long periods
  • positive attitude
  • commitment to guest satisfaction
  • ability to communicate with coworkers and management
  • must have reliable transportation to work
  • must have telephone or other reliable method of communication
  • must be able and willing to work flexible hours including opening and closing shifts
  • excellent time management
  • strong people and guest service skills
  • ability to look at restaurant operations from guest perspective
  • ability to take initiative and solve problems
  • able to bend and stoop
  • able to work around heat and close quarters

Job Qualifications

  • Current student or high school diploma/GED preferred
  • effective communication skills
  • ability to work in a fast-paced environment
  • positive attitude toward guest satisfaction
  • teamwork skills
  • ability to handle guest concerns professionally
  • knowledge of safety and sanitation standards
  • ability to operate kitchen machinery
  • basic problem-solving skills
  • time management skills
  • ability to lift 50-75 lbs comfortably

Job Duties

  • Maintain a fast speed of service
  • resolve questions and concerns of guests
  • follow all safety and security procedures
  • follow the steps outlined in the training program to learn new skills and responsibilities
  • communicate with supervisors when additional guidance is needed
  • greet guests and record orders with a positive attitude
  • prepare menu items following cooking instructions and sanitary requirements
  • use kitchen equipment such as fryers and ice cream dispensers
  • ensure restaurant cleanliness by clearing tables and sanitizing areas
  • handle guest complaints professionally
  • maintain neat appearance and adhere to uniform policy
  • comply with management directions
  • work productively in a fast-paced environment
  • support company policies and management directives
  • communicate effectively with team members
  • follow food and cash control guidelines
  • control restaurant costs properly
  • use products and equipment correctly

Job Criteria

Experience

Entry Level (1-2 years)


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