Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $15.00 - $17.00
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development opportunities
employee recognition programs
flexible scheduling
Job Description
Fresh Dining Concepts serves as the premier Franchisee of ToGo Foods, the franchisor behind notable brands including Auntie Anne's, Carvel, Cinnabon, and Jamba Juice. With numerous locations spanning the United States, Fresh Dining Concepts is committed to delivering high-quality food experiences that delight guests and foster brand loyalty. This company operates within the quick-service food industry, specializing in offering signature baked goods, refreshing beverages, and indulgent treats across its expansive network. Known for its dynamic and customer-focused operations, Fresh Dining Concepts prides itself on training and developing a dedicated team to uphold brand standards and excellence in guest service.
The Team Member role at Fresh Dining Concepts is an integral position responsible for upholding operational standards at Auntie Anne's and/or Cinnabon stores. This entry-level opportunity invites candidates who are eager to engage in food preparation, product presentation, and maintaining a clean and welcoming store environment. As a Team Member, individuals will gain hands-on experience working with popular franchise products such as pretzels, Cinnabons, and yogurt, as well as preparing beverages and specialty items. This role requires a combination of practical food handling skills and a positive, guest-oriented attitude. Team Members will be essential in ensuring that each product served meets the quality and presentation expectations of Fresh Dining Concepts, contributing directly to customer satisfaction and company success.
The position's scope includes mastering specific food preparation techniques such as dough preparation, shaping, baking, and seasoning of pretzels and Cinnabons, alongside beverage preparation like lemonade and various dips. Moreover, the role entails proficient operation of point-of-sale (POS) systems, functioning as a front-line representative who greets and serves guests with professionalism and friendliness. Team Members will also be responsible for maintaining sanitation standards, equipment cleanliness, and compliance with health and safety regulations. This role offers a unique combination of fast-paced work, interpersonal engagement, and operational responsibility, making it ideal for individuals seeking growth opportunities within the food service industry.
Fresh Dining Concepts values punctuality, teamwork, and a proactive approach to customer service, making this a role that encourages personal development and skill acquisition. With a supportive work environment and the opportunity to be part of some of the most beloved food brands nationwide, becoming a Team Member offers a rewarding pathway to building a career in food retail and hospitality. This full-time or part-time position provides foundational experience, with potential for advancement within the Fresh Dining Concepts family. Although the specific salary is not listed, the role offers competitive compensation commensurate with experience and location, along with benefits aligned with industry standards.
The Team Member role at Fresh Dining Concepts is an integral position responsible for upholding operational standards at Auntie Anne's and/or Cinnabon stores. This entry-level opportunity invites candidates who are eager to engage in food preparation, product presentation, and maintaining a clean and welcoming store environment. As a Team Member, individuals will gain hands-on experience working with popular franchise products such as pretzels, Cinnabons, and yogurt, as well as preparing beverages and specialty items. This role requires a combination of practical food handling skills and a positive, guest-oriented attitude. Team Members will be essential in ensuring that each product served meets the quality and presentation expectations of Fresh Dining Concepts, contributing directly to customer satisfaction and company success.
The position's scope includes mastering specific food preparation techniques such as dough preparation, shaping, baking, and seasoning of pretzels and Cinnabons, alongside beverage preparation like lemonade and various dips. Moreover, the role entails proficient operation of point-of-sale (POS) systems, functioning as a front-line representative who greets and serves guests with professionalism and friendliness. Team Members will also be responsible for maintaining sanitation standards, equipment cleanliness, and compliance with health and safety regulations. This role offers a unique combination of fast-paced work, interpersonal engagement, and operational responsibility, making it ideal for individuals seeking growth opportunities within the food service industry.
Fresh Dining Concepts values punctuality, teamwork, and a proactive approach to customer service, making this a role that encourages personal development and skill acquisition. With a supportive work environment and the opportunity to be part of some of the most beloved food brands nationwide, becoming a Team Member offers a rewarding pathway to building a career in food retail and hospitality. This full-time or part-time position provides foundational experience, with potential for advancement within the Fresh Dining Concepts family. Although the specific salary is not listed, the role offers competitive compensation commensurate with experience and location, along with benefits aligned with industry standards.
Job Requirements
- high school diploma or equivalent
- 0-1 years of experience in food service or retail
- current or ability to obtain food handler certification within 30 days
- basic math skills
- basic reading skills
- ability to communicate effectively in English
- ability to stand for prolonged periods
- ability to lift more than 50 pounds
- availability to work flexible shifts
- ability to work in a fast-paced environment
- compliance with health and safety regulations
- meet age requirements
- maintain acceptable hygiene and uniform standards
- ability to operate and learn POS systems
- ability to follow oral and written instructions
- good interpersonal skills
- ability to perform repetitive hand motions
- ability to taste, smell, and visually assess products
Job Qualifications
- 0-1 years of experience in the food service industry or equivalent retail experience
- current food handler certification or ability to obtain certification within the first 30 days as required by local law
- basic math and basic reading skills
- ability to understand and carry out oral and/or written instructions in English and request clarification when needed
- strong guest focus with excellent people skills, including positive can-do attitude and quick learner
- availability to work shifts
- ability to develop and maintain effective working relationships with co-workers
- compliance with all health and sanitation laws and regulations
- experience in computer, smart phones, iPads, retail handhelds, and POS systems preferred
- general knowledge and understanding of the food industry or retail operations preferred but not required
Job Duties
- prepare dough and other products such as lemonade, butter, dips, Cinnabons, and yogurt
- roll, twist, dip, shape, bake, and bag pretzels, Cinnabons, and yogurt
- prepare specialty pretzels or other brand products for Cinnabon
- insert, rotate, and remove pretzel or Cinnabon trays
- monitor ovens for correct baking time and product color
- dip, drain, and fill pretzels or Cinnabons in the warmer or hot plate
- prepare drinks and bag orders using appropriate health and safety measures
- exhibit a friendly, and courteous attitude toward guests and co-workers
- host, greet, and serve guests with a smile, and take orders
- assertively and professionally suggest and upsell to increase company profitability and check average
- operate the point-of-sale system efficiently with minimum voids and accurately make change
- serve and provide samples to potential guests
- set up equipment, utensils, and supplies for opening
- break down, clean, and put away equipment, utensils, and supplies at closing
- perform cleaning and maintenance procedures as directed by the team member in charge of the shift
- always comply with uniform policy and company hygiene and appearance standards
- maintain regular and consistent attendance and punctuality
- comply with Fresh Dining Concepts, LLC policies and procedures, including relevant federal and state regulations such as safety and environmental standards, OSHA, EPA, Right to Know, EEO, ADA
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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