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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $15.00 - $17.00
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development opportunities
employee recognition programs
flexible scheduling
Job Description
Fresh Dining Concepts serves as the premier Franchisee of ToGo Foods, the franchisor behind notable brands including Auntie Anne's, Carvel, Cinnabon, and Jamba Juice. With numerous locations spanning the United States, Fresh Dining Concepts is committed to delivering high-quality food experiences that delight guests and foster brand loyalty. This company operates within the quick-service food industry, specializing in offering signature baked goods, refreshing beverages, and indulgent treats across its expansive network. Known for its dynamic and customer-focused operations, Fresh Dining Concepts prides itself on training and developing a dedicated team to uphold brand standards and excellence in guest service.
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Job Requirements
- high school diploma or equivalent
- 0-1 years of experience in food service or retail
- current or ability to obtain food handler certification within 30 days
- basic math skills
- basic reading skills
- ability to communicate effectively in English
- ability to stand for prolonged periods
- ability to lift more than 50 pounds
- availability to work flexible shifts
- ability to work in a fast-paced environment
- compliance with health and safety regulations
- meet age requirements
- maintain acceptable hygiene and uniform standards
- ability to operate and learn POS systems
- ability to follow oral and written instructions
- good interpersonal skills
- ability to perform repetitive hand motions
- ability to taste, smell, and visually assess products
Job Qualifications
- 0-1 years of experience in the food service industry or equivalent retail experience
- current food handler certification or ability to obtain certification within the first 30 days as required by local law
- basic math and basic reading skills
- ability to understand and carry out oral and/or written instructions in English and request clarification when needed
- strong guest focus with excellent people skills, including positive can-do attitude and quick learner
- availability to work shifts
- ability to develop and maintain effective working relationships with co-workers
- compliance with all health and sanitation laws and regulations
- experience in computer, smart phones, iPads, retail handhelds, and POS systems preferred
- general knowledge and understanding of the food industry or retail operations preferred but not required
Job Duties
- prepare dough and other products such as lemonade, butter, dips, Cinnabons, and yogurt
- roll, twist, dip, shape, bake, and bag pretzels, Cinnabons, and yogurt
- prepare specialty pretzels or other brand products for Cinnabon
- insert, rotate, and remove pretzel or Cinnabon trays
- monitor ovens for correct baking time and product color
- dip, drain, and fill pretzels or Cinnabons in the warmer or hot plate
- prepare drinks and bag orders using appropriate health and safety measures
- exhibit a friendly, and courteous attitude toward guests and co-workers
- host, greet, and serve guests with a smile, and take orders
- assertively and professionally suggest and upsell to increase company profitability and check average
- operate the point-of-sale system efficiently with minimum voids and accurately make change
- serve and provide samples to potential guests
- set up equipment, utensils, and supplies for opening
- break down, clean, and put away equipment, utensils, and supplies at closing
- perform cleaning and maintenance procedures as directed by the team member in charge of the shift
- always comply with uniform policy and company hygiene and appearance standards
- maintain regular and consistent attendance and punctuality
- comply with Fresh Dining Concepts, LLC policies and procedures, including relevant federal and state regulations such as safety and environmental standards, OSHA, EPA, Right to Know, EEO, ADA
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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