Jack in the Box logo

Team Member - Cashier - Jack 1319

Job Overview

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Compensation

Hourly
Range $10.75 - $13.50
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Benefits

Health Insurance
Paid Time Off
employee discount

Job Description

This job opportunity is with an independently owned and operated restaurant franchise, which is not directly managed by Jack in the Box Inc. This means the franchisee, rather than Jack in the Box Inc., will be your official employer, managing all employment-related matters including hiring, firing, wages, discipline, staffing, and scheduling. The restaurant operates as part of the larger Jack in the Box family, a well-known fast-food brand recognized for its commitment to quality food and excellent customer service. Working at this franchise means joining a dynamic and fast-paced environment where the focus is on delivering exceptional dining experiences to guests.

As a team member at this independently operated Jack in the Box restaurant, your primary responsibility will be to ensure a "WOW" guest experience by consistently providing quality food, outstanding service, and maintaining a clean and welcoming restaurant environment. This role offers the chance to work in an engaging atmosphere where guest satisfaction is the top priority and team collaboration is highly valued. You will be interacting directly with customers, taking orders accurately, operating the cash register, and contributing to a clean and organized restaurant space.

The position demands a positive and friendly attitude, a strong work ethic, and the ability to work efficiently under the busy conditions typical of fast-food service. Physical requirements include the ability to stand and walk for most of the shift as well as lifting items ranging from 10 to 65 pounds. This role is ideal for motivated individuals who are enthusiastic about guest service and eager to work in a team-oriented setting. You will also have opportunities to assist in training new employees, demonstrating leadership and cooperation skills. Punctuality, reliability, and adherence to uniform and grooming standards are critical aspects of this role, ensuring professional representation of the brand at all times.

The hiring establishment emphasizes respect, diversity, and ethical behavior, creating a welcoming environment for both guests and employees. Employees are encouraged to embody a guest-first mentality by greeting guests warmly, handling any concerns with empathy and effectiveness using the CARE (Courtesy, Apology, Resolution, Extra Effort) approach, and working harmoniously with team members. This focus on service excellence helps maintain a positive restaurant atmosphere and builds customer loyalty.

Overall, this job offers more than just employment; it provides an opportunity to develop skills in customer service, teamwork, and operational procedures within a reputable and friendly fast-food franchise. Whether you are seeking part-time work to complement your studies or a flexible role that appreciates your energy and commitment, this position at the independent Jack in the Box franchise could be the perfect fit. The experience gained here can serve as a foundation for growth within the franchise or the hospitality industry in general.

Job Requirements

  • Demonstrates integrity and ethical behavior
  • Ability to stand and walk approximately 90-95 percent of shift
  • Ability to lift and carry 10-65 lbs
  • Ability to take guests orders, operate a cash register, and read video monitors
  • Ability and desire to work in a very fast-paced environment

Job Qualifications

  • Demonstrates integrity and ethical behavior
  • Ability to stand and walk approximately 90-95 percent of shift
  • Ability to lift and carry 10-65 lbs
  • Ability to take guests orders, operate a cash register, and read video monitors
  • Ability and desire to work in a very fast-paced environment

Job Duties

  • Models a guest comes first attitude
  • has a genuine smile
  • displays a friendly and positive spirit
  • appreciates guests and makes them feel welcome
  • is always polite and courteous
  • Ensures the timeliness, quality, and accuracy of all orders
  • conveys a sense of urgency
  • Handles guest complaints effectively using the C A R E model - courtesy, apology, resolution, extra effort
  • Interacts effectively with diverse groups of people and does not have or display any biases
  • Gets along with other team members and always shows care and respect
  • Ensures personal and uniform cleanliness
  • helps and compliments other team members
  • makes new employees feel welcome and helps train employees as assigned
  • Follows instructions
  • is consistently productive and focused
  • Willingly accepts direction and feedback from management and other team members
  • Follows JIB procedures and standards in performing all workstation activities
  • Has excellent record of attendance & punctuality (5 minutes before scheduled start time)
  • is flexible to meet restaurant scheduling needs
  • Is dependable and reliable
  • Maintains restaurant cleanliness inside and outside by following JIB cleaning and maintenance procedures
  • Maintains clean, neat appearance
  • follows uniform and grooming standards

Job Criteria

Experience

Entry Level (1-2 years)


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