Dunkin' logo

Team Member/ Barista

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
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Benefits

Competitive wages
Team-oriented environment
Opportunity for growth

Job Description

Dunkin' is a globally recognized brand that has been serving customers with quality baked goods and coffee for over seven decades. Founded in 1950 by Bill Rosenberg, the company quickly expanded through franchising, establishing itself as the world’s leading baked goods and coffee chain. With more than 3 million customers served daily, Dunkin' offers a wide variety of products including 52 types of donuts, numerous coffee beverages, bagels, breakfast sandwiches, and other delicious baked goods. The franchise has fostered a business culture centered around delivering exceptional customer experiences, consistent quality, and fostering a positive environment for both customers and employees alike.

As a Dunkin' franchisee, we believe our employees are the foundation of our success. We are dedicated to creating an environment where hardworking and enthusiastic team members can thrive and grow. Our crew members play a key role in maintaining the smooth operation of the store, ensuring each guest receives outstanding service in a friendly and welcoming atmosphere. We are currently looking to expand our team with positive, energetic individuals who share a passion for the Dunkin' brand and a commitment to delivering excellent customer service.

The role of a Crew Member is crucial in upholding Dunkin's high standards for guest satisfaction, service speed, and product quality. Team members are responsible for anticipating and exceeding guests’ expectations, working efficiently in a fast-paced environment while adhering to safety and sanitation policies. Prior experience in a café or quick service restaurant setting is preferred but not mandatory, as we value passion and willingness to learn and grow. At Dunkin', hard work is recognized and rewarded, and there is plenty of opportunity for career advancement within the company for those who demonstrate dedication and commitment.

Our franchise offers competitive wages and is proud to foster a team-oriented environment where collaboration and mutual support are encouraged. Employees are provided with the resources and training necessary to succeed, ensuring not only personal growth but also contributing to the overall success of the franchise. Whether you are seeking your first job opportunity or looking for a dynamic work environment with growth potential, joining our Dunkin' team means becoming part of a brand with a rich history of dedication to quality and customer satisfaction.

Job Requirements

  • Provide excellent guest satisfaction
  • Deliver service speed efficiently
  • Maintain product quality standards
  • Meet safety and sanitation protocols
  • Anticipate and understand guests' needs
  • Ability to work well within a team
  • Previous cafe or quick service restaurant experience preferred

Job Qualifications

  • Previous experience working in a cafe or quick service restaurant preferred
  • Demonstrated passion for delivering results
  • Ability to work in a fast-paced environment
  • Strong communication and interpersonal skills
  • Commitment to following safety and sanitation protocols
  • Positive and energetic attitude

Job Duties

  • Provide excellent guest satisfaction
  • Ensure fast service speed
  • Maintain high product quality
  • Meet safety and sanitation standards
  • Anticipate and exceed guests' needs
  • Work well in a team environment
  • Set and deliver on compelling performance targets

Job Criteria

Experience

Entry Level (1-2 years)


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