Team Member (Auntie Anne's South Park In Line - Strongsville, OH)

Fresh Dining Concepts is a prominent franchisee operating across the United States, specializing in managing and growing brands under GoTo Foods, the franchisor for well-known brands such as Auntie Anne's, Carvel, Cinnabon, and Jamba Juice. With a commitment to excellence and customer satisfaction, Fresh Dining Concepts focuses on delivering high-quality products and exceptional service through its diverse foodservice locations. The company prides itself on fostering a dynamic and inclusive work environment where team members can thrive and contribute to the organization’s continuing success. As a leader in the food franchise industry, Fresh Dining Concepts supports its employees with comprehensive training, career development opportunities, and a culture that values teamwork, safety, and compliance with all regulatory standards.

The Team Member position at Fresh Dining Concepts is a frontline role essential to the day-to-day operation of Auntie Anne's and/or Cinnabon outlets. This role involves the preparation and presentation of signature products such as pretzels, Cinnabons, yogurt, and beverages, ensuring consistency and quality that reflect the brand's reputation. The Team Member is responsible not only for food preparation but also for maintaining the cleanliness and operational functionality of the store premises and equipment. This includes opening and closing duties, equipment setup and breakdown, and adhering to hygiene policies. Additionally, the Team Member plays a crucial role in customer service by greeting guests warmly, efficiently taking orders, suggesting upsells, and providing product samples. Handling the point-of-sale system accurately and maintaining positive interactions with co-workers and guests are key components of this position.

Fresh Dining Concepts values candidates who bring enthusiasm, a can-do attitude, and a guest-focused mindset to their work. This position offers an opportunity to gain experience in the food service industry and develop skills in food preparation, customer service, and retail operations within a supportive franchise structure. Compliance with health and safety regulations, uniform policy, punctuality, and teamwork are integral to success in this role. The position requires physical stamina to perform tasks such as standing for extended periods, lifting over 50 pounds, and working in a fast-paced environment. The Team Member also needs to communicate effectively in English, both orally and in writing, to ensure clarity and safety. This role is suitable for candidates looking to build a foundation in food service with potential growth opportunities in a reputable franchise company.