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Team Member (Auntie Annes / Cinnabon The Mall at Robinson - Pittsburgh, PA)
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $11.75 - $15.50
Work Schedule
Rotating Shifts
Flexible
Benefits
Health Insurance
Paid Time Off
Employee Discounts
flexible schedule
Career advancement opportunities
Training and Development
Job Description
Fresh Dining Concepts is a prominent and leading franchisee of GoTo Foods, the franchisor responsible for popular brands such as Auntie Anne's, Carvel, Cinnabon, and Jamba Juice. With locations scattered across the United States, Fresh Dining Concepts has established itself as a major player in the food service and retail industry, focusing on delivering high-quality products and exceptional customer experiences. As part of a growing company, employees get the chance to work in a professional, dynamic, and fast-paced environment where teamwork and guest satisfaction are top priorities.
The Team Member position at Fresh Dining Concepts plays a crucia... Show More
The Team Member position at Fresh Dining Concepts plays a crucia... Show More
Job Requirements
- 0-1 years of experience in the food service industry or equivalent retail experience
- current food handler certification or ability to obtain certification within 30 days
- basic math and reading skills
- ability to understand and follow oral or written instructions in English
- strong guest focus and people skills
- availability to work shifts
- ability to develop and maintain work relationships with co-workers
- compliance with health and sanitation laws
- ability to stand for prolonged periods
- ability to lift over 50 pounds
- ability to work in a fast-paced, high stress environment
- ability to work with agility
- willingness to work occasional long hours
- ability to write simple correspondence in English
- ability to taste, color, and smell products
- minimum age 16 to operate oven and 18 to operate mixer
Job Qualifications
- 0-1 years of experience in the food service industry or equivalent retail experience
- current food handler certification, or ability to obtain certification within the first 30 days as required by local law
- basic math and basic reading skills
- ability to understand and carry out oral and/or written instructions in English and request clarification when needed
- strong guest focus with excellent people skills
- including positive can-do attitude and quick learner
- availability to work shifts
- ability to develop and maintain effective working relationships with co-workers
- compliance with all health and sanitation laws and regulations
- experience in computer, smart phones, iPads, retail handhelds, and POS systems preferred
- general knowledge and understanding of the food industry or retail operations preferred but not required
Job Duties
- Prepare dough and other products (lemonade, butter, dips, Cinnabons, and yogurt)
- roll, twist, dip, shape, bake, and bag pretzels/Cinnabons/yogurt
- prepare specialty pretzels or other brand products for Cinnabon
- insert, rotate, and remove pretzel/Cinnabon trays
- monitor ovens for correct baking time and product color
- dip, drain, and fill pretzels/Cinnabons in the warmer/hot plate
- prepare drinks and bag orders using appropriate health and safety measures
- exhibit a friendly and courteous attitude toward guests and co-workers
- host, greet, and serve guests with a smile, and take orders
- assertively and professionally suggest and upsell to increase the company's profitability and check average
- operate the point-of-sale system efficiently with minimum voids and accurately make change
- serve and provide samples to potential guests
- set up equipment, utensils, and supplies for opening
- break down, clean, and put away equipment, utensils, and supplies at closing
- perform cleaning and maintenance procedures as directed by the team member in charge of the shift
- always comply with uniform policy and company hygiene/appearance standards
- maintain regular and consistent attendance and punctuality
- comply with Fresh Dining Concepts policies and procedures, including relevant federal and state regulations (safety and environmental standards, OSHA, EPA, Right to Know, EEO, ADA, etc.)
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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