Team Member (Auntie Annes / Cinnabon The Mall at Robinson - Pittsburgh, PA)

Fresh Dining Concepts is a prominent and leading franchisee of GoTo Foods, the franchisor responsible for popular brands such as Auntie Anne's, Carvel, Cinnabon, and Jamba Juice. With locations scattered across the United States, Fresh Dining Concepts has established itself as a major player in the food service and retail industry, focusing on delivering high-quality products and exceptional customer experiences. As part of a growing company, employees get the chance to work in a professional, dynamic, and fast-paced environment where teamwork and guest satisfaction are top priorities.

The Team Member position at Fresh Dining Concepts plays a crucial role in the day-to-day operations of Auntie Anne's and/or Cinnabon locations. This role involves preparing and presenting food products such as pretzels, Cinnabons, and related specialty items, maintaining the cleanliness and order of the store, and ensuring that all health and safety standards are met. The Team Member is often the face of the store, greeting guests, taking orders, and providing excellent customer service with a friendly and courteous attitude. This is a position well-suited for individuals who are enthusiastic about food preparation and guest interaction and are eager to contribute to a positive work environment.

Responsibilities include dough preparation, product baking, order assembly, and operation of the point-of-sale system, all while upholding the company’s policies and standards. Additionally, team members are expected to participate in both opening and closing procedures, equipment maintenance, and sanitation processes. Fresh Dining Concepts emphasizes the importance of compliance with federal and state regulations, including safety, environmental, and labor standards. The role provides a great opportunity for someone starting in the food service industry or looking to build retail and customer service skills.

This is typically an entry-level position with opportunities for advancement for motivated employees. Fresh Dining Concepts values punctuality, a proactive approach to tasks, and a strong focus on guest satisfaction. Work shifts may vary, and team members must be flexible and reliable. While prior experience is beneficial, it is not mandatory as training and guidance are provided. Candidates must possess or be able to obtain a food handler certification and demonstrate excellent communication and interpersonal skills.

Overall, joining Fresh Dining Concepts as a Team Member provides a rewarding career path within a well-established and expanding franchise network known for beloved brands that attract millions of customers. The company fosters a supportive environment where employees can grow their skills, work collaboratively, and enjoy the benefits of being part of a leading foodservice franchise operation.