Team Member

Urban Air is a leading indoor adventure park and a pioneer in location-based entertainment, headquartered in Dallas. As the largest operator of adventure parks globally, Urban Air offers an innovative and energetic environment designed to provide family-friendly entertainment through its wide array of physical and adventurous activities. The company is dedicated to inspiring children and guests of all ages to have fun while pushing their limits and aiming higher to achieve things they never thought possible. Urban Air Milwaukee (West) continues this mission by offering a high-energy, safe, and welcoming environment where guests can enjoy a variety of activities such as trampolines, climbing walls, obstacle courses, and indoor skydiving simulators.

Urban Air is currently seeking qualified, energetic team members to fill roles including Court Monitor, Front Desk, Party Host, and Café Staff. This is an excellent opportunity for individuals who thrive in a fast-paced, customer-centric setting and are passionate about providing exceptional guest experiences. Candidates must have reliable transportation and availability to work at least one shift Monday through Thursday and two shifts Friday through Sunday. This ensures comprehensive coverage during peak hours and supports the park’s goal of excellent service delivery. The positions require a physical commitment due to the active nature of the entertainment offerings at Urban Air, and while athletic-minded individuals are encouraged to apply, this is not a requirement.

As a Team Member at Urban Air, you will be an ambassador of fun and safety, ensuring guests enjoy their experience in a safe and controlled environment. Your roles will involve interacting with guests, overseeing designated areas, managing party events, handling cash transactions, and supporting café operations. Urban Air values teamwork, friendliness, and a positive attitude, making it an ideal place for individuals seeking to develop customer service skills and gain experience in the retail and hospitality industries. The company fosters an inclusive and supportive workplace where team members are encouraged to grow both personally and professionally.

This employment opportunity at Urban Air Milwaukee (West) offers a dynamic and fulfilling work environment for those who enjoy engaging with people and contributing to memorable experiences. It is an equal opportunity employer that embraces diversity and inclusion throughout its hiring practices and day-to-day operations. Those who join the Urban Air team are integral to maintaining the park’s reputation as a safe, fun, and exciting destination for families and adventure enthusiasts alike, making this more than just a job but a chance to positively impact the community through innovative entertainment.