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Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $11.75 - $15.75
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Career development opportunities
team environment

Job Description

Wendy's is a globally recognized fast-food restaurant chain renowned for its commitment to quality, service, and customer satisfaction. Established in 1969, Wendy's has grown to become one of the largest and most beloved quick-service restaurants in the world. Known for its signature square-shaped beef patties, fresh ingredients, and friendly customer service, Wendy's has set the standard in the fast-food industry. The brand prides itself on creating a welcoming and inclusive atmosphere where customers feel valued and enjoy a consistently great dining experience.

At Wendy's, team members play a crucial role in delivering exceptional service and making every customer feel special. As the face of Wendy's, the role involves being the first point of contact for customers, whether they are walking into the restaurant or pulling up to the drive-thru window. This position requires a friendly demeanor, a commitment to food quality, and a dedication to upholding Wendy's high standards. Each interaction with a customer is an opportunity to make a positive impact, whether by serving fresh, hot food or by providing courteous and attentive service.

This position offers a dynamic work environment where employees are encouraged to grow, learn, and contribute to the team culture. Team members are expected to embody Wendy's core values, such as teamwork, respect, and a passion for winning. The role not only involves food preparation and customer service but also maintaining cleanliness and safety standards to ensure a pleasant dining experience for everyone. By consistently delivering on these responsibilities, team members help build customer loyalty and contribute to Wendy's continued success.

The position offers flexible scheduling to accommodate various availability needs and emphasizes the importance of punctuality and reliability. Physical requirements include the ability to lift and carry items up to specified weights and to be on one's feet for the majority of the shift. Employees are also expected to follow all safety and security protocols related to food handling, cash management, and general restaurant operations.

Joining Wendy's means becoming part of a company that values its people and invests in their personal and professional development. This role is ideal for individuals who enjoy fast-paced environments, thrive in team settings, and are passionate about delivering outstanding customer experiences. Whether you are seeking your first job or looking for an opportunity to advance within the food service industry, Wendy's provides a supportive and rewarding workplace.

Job Requirements

  • Must have a reliable form of transportation
  • Must be able to be reached by phone
  • Must be willing to work any day or shift as required
  • Must be willing to comply with the job description
  • Must be able to communicate with all employees
  • Arrive at work on time
  • Flexible scheduling
  • Follows procedures regarding operation of restaurant equipment including fryers and ovens
  • Able to lift up to 25 lbs and carry up to 30 feet
  • Able to push or pull up to 90 lbs up to 30 feet
  • Able to stand and walk for a majority of work shift
  • Follows Wendy's cash handling safety and security procedures
  • Adheres to Wendy's and city, state, United States safety requirements

Job Qualifications

  • Reliable transportation
  • Ability to communicate effectively with all employees
  • Willingness to work any day or shift as required
  • Ability to follow Wendy's cash handling safety and security procedures
  • Knowledge of and compliance with Wendy's Human Resources policies and processes
  • Ability to follow procedures regarding operation of restaurant equipment
  • Strong teamwork and interpersonal skills
  • Commitment to treating others fairly and with respect
  • Positive attitude and energy
  • Basic problem-solving skills

Job Duties

  • Needs little guidance in solving problems
  • Trains on their core position using the We Learn program
  • Role models How We Win Together and Achieving Breakthrough Results culture within their restaurant
  • Demonstrates teamwork by helping others when needed
  • Treats others fairly and with respect
  • Recognizes others for a job well done
  • Demonstrates positive energy at all times
  • Role models customer mania and follows standards such as CHAMPS, CFF (Cleanliness, Friendliness, Food), and executes BLAST (Believe, Listen, Apologize, Satisfy, Thank)
  • Greets each customer with a smile
  • Creates a winning experience for every customer
  • Goes for breakthrough results by suggestive selling
  • Knows restaurant and shift goals and works to achieve them every day
  • Follows food and safety procedures and reports any issues to management
  • Focuses on achieving excellence in current role as a foundation for bigger responsibilities

Job Criteria

Experience

Entry Level (1-2 years)


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