Team Member

Caribou Coffee is a renowned coffeehouse chain known for creating day-making experiences that inspire a chain reaction of GOOD. Established with a focus on TEAM, GUEST, and BUSINESS, Caribou Coffee has succeeded in fostering a welcoming, inclusive environment where both employees and customers feel valued and connected. As a staple in the coffeehouse industry, the company prides itself on serving the best coffee while emphasizing community impact and lifelong relationships. Their strong company culture emphasizes values such as supporting one another, making fun happen, being oneself, taking ownership, and serving with love. This culture promotes an engaging and fulfilling workplace where team members can thrive while delivering exceptional experiences to guests.

The Team Member role at Caribou Coffee is pivotal in delivering the core brand experience. This position centers on making day-making experiences through exceptional guest service and world-class handcrafted beverages. Team Members bring the company’s purpose and values to life in every interaction, becoming the heart of the Caribou guest experience. This role involves a combination of skills in hospitality, product knowledge, multitasking, and interpersonal communication.

Responsibilities for the Team Member are broad and enriching, ranging from crafting beverages and serving food to managing cash and maintaining store cleanliness. The role also includes proactive engagement with guests by developing personal relationships, practicing active listening, anticipating needs, and offering knowledgeable recommendations that delight. Employees in this role are encouraged to be resilient under pressure, demonstrate ownership, and adapt to changing priorities. The job offers a chance to be part of a supportive and fun team, emphasizing a learner’s mentality, continuous improvement, and a commitment to doing the right thing.

The position offers an hourly wage range from $11.23 to $18.71, respecting local and state minimum wage laws. The job requires physical stamina, including lifting up to 50 pounds, standing and sitting intermittently for 4 to 8 hours, and other moderate physical activities. Caribou Coffee is committed to equal opportunity employment and provides accommodations for individuals with disabilities or special needs. It fosters diversity and is dedicated to creating a bias-free environment for all team members and guests.

Joining Caribou Coffee means becoming part of a beloved brand that values its community, employees, and customers equally. Candidates ready to contribute positively to their local community and create memorable coffeehouse experiences will find this role both rewarding and impactful. The company’s commitment to personal growth, teamwork, and guest satisfaction ensures an enriching career path for all its team members.